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Arrange trips for customers, guests and employees

Available globally, Central lets Uber for Business users leverage the largest mobility network in the world to request trips for anyone – even if they don't have the Uber app.

See what's possible

Great for customers, even better for business

Optimise costs

Save money by only paying for trips taken, and track spending on your dashboard.

Elevate customer experience

Schedule trips for your customers. Request premium trips or book trips by the hour.

Increase operational efficiency

Schedule recurring trips or easily request the same one through a centralised dashboard.

Reduce your reliance on loaner cars

Decrease loaner car and shuttle usage, as well as the fees that accompany them.

Monitor trips from a central dashboard

Get visibility on the status of in-progress and upcoming trips in one place.

Take care of your employees

Get your employees where they need to go and maintain visibility into usage.

Here's how it works


Features customisable for your business

  • Request one-way or return trips

    Arrange a one-way or return trip.

  • Scheduled trips

    Easily schedule trips up to 30 days in advance.

  • Flexible trips

    Let your rider choose the exact time of their trip.

  • Choice of vehicle types

    Available trip options include UberX, Uber Green, UberXL, Uber Exec and more.*

  • Memos and notes to driver

    Add an internal memo or a note to the driver with any special instructions.

  • Seamless billing and reporting

    Pull travel data reports and get visibility into spending with monthly statements.


Keep business moving, no matter what industry you're in

  • Service and repair trips

    Provide a trip home to customers who have dropped off their car for service or repairs at the manufacturer or dealership.

  • Loan car substitute

    Add a rideshare option to your fleet of loaner cars and shuttles to help reduce wait times and availability issues.

  • Transportation for a new car

    Give employees an arranged trip back to the dealership after they've dropped a new car off at a customer's home.

  • Parts delivery

    Use Central to organise pick-up and drop-off of specific vehicle parts to complete a repair in a more timely manner.


Honda Auto Center of Bellevue saved 47% by switching from a shuttle service to Uber.

Arrange and track trips at scale

Frequently asked questions

  • Coordinators can message a driver directly by selecting Contact on a trip. Riders who have the app can message the driver directly within their chat feature.

  • No, Central trips are paid for by organisations that request them, so guest users do not need to pay or tip drivers on their trips.

  • After each trip, you can go to the "Past trips" section of the dashboard and click on Request Support to auto-populate an email to our Support team. Riders who have the app can contact Support directly within the app.

*The trip options on this page are a sample of products available with Uber and may vary by location. Some might not be available where your employees or customers use the Uber app.