How to use the Uber app
Our core service is to enable transportation requests on demand. Here’s how the app works, step by step:
A rider opens the app
The rider enters their destination into the “Where to?” box, reviews each trip option for vehicle size, price and estimated drop-off time, chooses the desired option, then confirms the pick-up.
The rider is matched with a driver
A nearby driver sees and chooses to confirm the rider’s trip request. The rider is automatically notified when the driver’s vehicle is about a minute away.
The driver picks up the rider
The driver and the rider verify each other’s names and the destination. Then the driver starts the trip.
The driver takes the rider to the destination
The app gives the driver the option to access turn-by-turn directions.
The driver and rider leave ratings and reviews
At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders also have the option to give the driver compliments and a tip directly in the app.
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