Airport regulations
Drivers using the Uber application cannot remain parked near airports waiting for a customer.
As such, parking in the Car Parks is prohibited without proof of service provision (purchase form). Any contravention of the law is punishable by a fine of €15,000.
To wait for an order, you must therefore be located off the roadway, and outside the airport area. We are currently actively working to offer you private parking near airports.
Where to drop off and pick up
Deposits
Drop off your customers at the drop-off point of the terminal indicated by the application or by them
Reminder: when you drop off a customer, you have priority in the queue for 10 minutes
Supported
Your customers are automatically directed in their application to one of the following pick-up points.
- REMINDER You are not allowed to pick up outside of these areas.
- 1) Terminal 1-2-3 - Pro Parking at Arrivals level. You must follow the “pre-reserved vehicles” sign by turning right 50m before the public drop-off point West
- 2) Terminal 4 - Professional Parking. Leave the South public drop-off point on the right and turn right just after from the back of the South taxi base
Zone Uber pour Orly
When driver-partners are online and enter the Uber zone, they are automatically entered into an electronic queue:
- ELECTRONIC QUEUE: first come, first served. Races are given in order of finish.
- UBER ZONE: The position in the waiting list progresses regardless of location in the Uber zone. Your approximate location is given to you
- ZONE WITHOUT ORDERS: You are in the queue but you cannot receive orders (the application will invite you to move outside this zone)
- EXCEPTION: To improve the experience of drivers and customers, you have priority (at the head of the queue) for 10 minutes following a customer drop-off
Above are examples of what you will see in the app depending on your location in the airport area.
- LEFT You are in a zone without orders
- RIGHT You are in the queue
We recommend that you do not wait at airports.
Airport badge required
Following ADP’s request, passenger pick-up is done from the pro car parks in Orly, which require a Pro ADP badge.
Access my Pro ADP account Learn more
Le badge Pro ADP
Documents
- Company: Kbis extract less than 3 months old OR Extract of registration from the directory of companies and establishments (SIRENE) provided by INSEE (APE code) OR Declaration of start of activity for self-employed people.
- Driver: Transport license OR Registration in the VTC register OR Professional cards
- Vehicle: Registration document in the name of the company for each vehicle AND Rental contract if the vehicle is rented.
Prix
The physical badge costs €60 to order (guaranteed for two years but potentially works for more than 4 years). The physical badge costs €60 including tax, including shipping costs. It is guaranteed for 2 years from its issue but remains valid after this period as long as it is in working order.
Please note, to benefit from the 10 minutes of free minute stops, your account must be in credit (you must have units left from one of the packages purchased if you have not subscribed to the annual subscription). If you exceed this 10 minute period, you will be deducted a number of units varying depending on the package chosen and the duration of parking.
Give us your opinion
Please give us your feedback on the operation of the Pro ADP Badge, as well as any possible improvements that we could implement.
Frequently asked questions
- How much does the badge cost?
The badge costs €60 and is guaranteed for 2 years. It remains valid after this period as long as it is in working order. The minimum package is €60 for 15 units which will not be deducted if your visit lasts less than 10 minutes.
- I can not connect
Your customer area allows you to know the progress of your order, obtain invoices, follow your visits to car parks and consult at any time the number of units remaining on your account. If you can’t log in, go to the ADP website.
- If I forget my badge, can I access the Pro parking lot?
No, you will not be able to access the professional shelves. You will then have to use public drop-offs (first 10 minutes free) and pay parking fees at the hourly rate in effect in the event of excess.
- How to contact ADP teams in the event of a problem
Email: parkingpro@adp.fr From your ADP space below
- What should I do if I lose my badge?
Log in to your ADP customer area and report the loss or theft of your badge online on your dashboard. Loss or theft of a badge requires the purchase of a new badge.
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