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Claims Manager

Insurance, Safety, Security & Insurance à Phoenix, AZ

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.



We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role


This is an excellent opportunity for an experienced claims leader to gain diversity in her/his career across the US & Canada and to manage a national team. You will report to our Regional Claims Manager in San Francisco. If you're ready to go deep working on a rewarding set of challenges and if you've got the skills, experience, drive, and a strong team mentality - Uber on and get in touch!

What You’ll Do
  • Oversee Uber’s US & Canada Claims Team to manage overall strategic direction, leadership, and management of all claims in the region, with a focus on operational excellence, quality claim management, and customer obsession.
  • Manage key organizational reports related to Claims Submissions and Productivity
  • Create strategic direction to develop, implement and leverage data and analytics to measure effectiveness of claim initiatives through RMIS system
  • In partnership with our Claims Operations team, utilize data and analytics to improve business results by targeting opportunities for process improvement


What You’ll Need

  • 7 or more years of motor vehicle liability and personal accident claims handling experience with a strong preference for candidates with experience in litigated, complex, or large claims
  • 5 years of solid leadership experience with a proven track record in coaching and development especially as a leader of leaders.
  • Bachelor's Degree required
  • Proficient computer skills required to navigate a paperless environment
  • High level of technical claim and legal knowledge
  • Excellent communication skills
  • Easy adaptation to changing situations, requirements or priorities

Déclaration de confidentialité pour les postulants

Chez Uber, nous ne faisons pas qu'accepter la différence : nous la célébrons, nous la soutenons et nous l'encourageons pour nos collaborateurs, nos produits et notre communauté. Uber est fier d'offrir les mêmes opportunités à chacun. Nous nous engageons à offrir à tous les mêmes opportunités, quels que soient, par exemple, l'origine, la religion, l'identité et orientation sexuelle, l'âge, la nationalité, le statut marital ou le handicap.