At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
As a Head of Products for Tech Services, you will be responsible for the strategy and development of Tech Services platform to deliver high-quality Uber employee engagement powered by workforce technologies and productivity technologies. You will be using best of breed technologies, system engineering, and customer-centric techniques to accomplish this at a global scale that has never been done before in the industry.
What You'll Do
Lead product and delivery software systems for Uber employees focused on employee engagement and productivity
Work closely with a massive tech organization to build efficient and scalable employee engagement (recruiting and people management) and productivity experiences (collaboration and communication among other related technologies)
Internalize and deeply understand Uber’s mission and strategies, as well as the mission and objectives of your specific team
Distill vision and strategy for the team, get all members of cross-functional team #superpumped.
Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behavior or other business metrics. Solicit and welcome critical feedback.
Drive cross-functional team to set qualitative objectives and quantitative goals
Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against team and company goals. Requires challenging all members of cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
Lead and engage systems engineers, developers, and networking engineers
Make tradeoff decisions based on technical and business insights and experimentation
Monitor and measure launched products and feed insights back into product development process to drive growth
Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to Uber executives, employees to riders.
What You'll Need
This role demands a real passion for the customer, great technical depth, principled thinking, well-honed product judgment, a stubborn refusal to settle, bold innovation, a high design bar and a mentality of starting with the customer first and working backwards
A computer science undergraduate degree or other engineering degree equivalent.
At least 5 years experience delivering highly successful and innovative technology platforms with your signature all over them.
Excellent understanding of workforce technology tools and ecosystem
A background and thought leadership in workforce and employee engagement
Data-driven decision-making ability.
A "driver" personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration.
High standards across the board - from your own contributions to the people you work with to the products you work on.
Grittiness: You don't hesitate to take initiative and address something hands-on, you persevere when others give up.
Passion for Uber's mission and the company's hybrid technology / operations nature.
Chez Uber, nous ne faisons pas qu'accepter la différence : nous la célébrons, nous la soutenons et nous l'encourageons pour nos collaborateurs, nos produits et notre communauté. Uber est fier d'offrir les mêmes opportunités à chacun. Nous nous engageons à offrir à tous les mêmes opportunités, quels que soient, par exemple, l'origine, la religion, l'identité et orientation sexuelle, l'âge, la nationalité, le statut marital ou le handicap.