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Sr Product Manager - Driver - Screening and Compliance

Product Management, Product à Seattle, WA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

Onboarding new drivers is the lifeblood that powers Uber’s striking growth and creates a path to economic empowerment for millions of people every year. Your work helps those who need it most: millions of drivers use Uber to meet financial needs at all points on the continuum, from putting food on the table, to generating spending money during grad school, to saving up for a special vacation.  

Serving drivers with these different needs & objectives, and considering a global scope, your role is complex and broad. As the product manager you will develop and execute on the vision, strategy and roadmap that enables anyone in the world to try driving, from signup to their first trip and beyond. You are highly customer obsessed, deep into data and user research, and excel at leading a talented team of engineers, designers, data scientists and others to deliver on this mission. You will also create an extensible platform that simplifies this process while creating a delightful experience for people across all our product lines (Ridesharing, Delivery, Freight and others in the future).  

What You’ll Do

  • Internalize and deeply understand Uber’s mission and strategies, as well as the mission and objectives of your specific team
  • Distill vision and strategy for the team, get all members of cross-functional team
  • Be deeply truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behavior or other business metrics. Solicit and embrace critical feedback.
  • Drive cross-functional team to set qualitative objectives and quantitative goals
  • Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against team and company goals. Requires challenging all members of cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
  • Drive definition of and execution against product go-to-market plan, including phasing and marketing.
  • Monitor and measure launched products and feed insights back into product development process.
  • Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal partners to all Uber employees to riders.  

What You’ll Need

  • A computer science undergraduate degree or equivalent plus hands-on software engineering experience. Technical understanding must go from the highest abstractions down to the metal.
  • Experience delivering highly successful and creative consumer Internet or enterprise products with your fingerprints all over them - you’re proud of what you’ve accomplished.
  • Stellar design instincts and product taste - own what you build.
  • A high bar across the board - from your own contributions to the people you work with to the products you work on.
  • Grittiness. You never hesitate to roll up your sleeves and take something on, you persevere when others fall away.
  • Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to use data to make decisions without getting stuck in analysis paralysis.
  • User-centricity - examples from your past of tough product challenges that you powered through because you were unwilling to make your problems your users’ problems.
  • True passion for Uber’s mission and the company’s hybrid technology / operations nature.
  • A never-ending desire to grow and learn
  •  

About the Team

 

Screening and compliance are crucial components of Driver Access that ensure that our trips are safe. In this role, you will be focused on creating a world class screening and compliance product for driver access. Your work will make our trips safer and reliable for hundreds of millions of consumers. You will be creating metrics, setting screening standards and development, building products and platforms to ensure we are in compliant as per Uber’s strict internal policies and as per wide variety of regulations around the world.


Déclaration de confidentialité pour les postulants

Chez Uber, nous ne faisons pas qu'accepter la différence : nous la célébrons, nous la soutenons et nous l'encourageons pour nos collaborateurs, nos produits et notre communauté. Uber est fier d'offrir les mêmes opportunités à chacun. Nous nous engageons à offrir à tous les mêmes opportunités, quels que soient, par exemple, l'origine, la religion, l'identité et orientation sexuelle, l'âge, la nationalité, le statut marital ou le handicap.