Rides Business - Senior Manager, Product Operations - Safety
Product Operations, Product à San Francisco, CA
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations works closely with cross-functional stakeholders to surface needs, prioritize, test, rollout and iterate on products.
Safety is a top priority at Uber. That’s why we have 100s of employees dedicated to the safety of our Riders and Drivers. The Safety Product Operations team plays a critical role in identifying safety risks in each market we operate in. How does risk differ from one market to another? How can Uber prevent incidents from happening and provide support in real time? As a Safety Product Operations manager, you’ll help Uber solve these problems and more. #StandForSafety
What You'll Do
Lead large scale cross functional product launches and define the operating structure and processes to implement on product strategy
Lead a community of strategic leaders to encourage meaningful impact to the business
Maintain regular communications with key stakeholders across the org
Ensure functional stakeholders are aligned on key objectives for the program / product
Advise product teams on the global feasibility of products throughout the product lifecycle
Develop an end-to-end product rollout plan, and project-manage implementation
Collaborate with key stakeholders (legal, tax, policy, support etc) to prepare product for launch
Track core business metrics related to the product
Identify key problem areas and/or geographies impacted by the product post-launch
Surface and advocate for key insights from the business to inform product improvement
What You'll Need
Minimum 5 years experience in operations, business consulting, finance or similar analytical role
Excellent communication, the ability to engage internal and external customers
Deep understanding of the user experience
Ability to leverage data to inform and support critical decisions
Strategic alignment, able to bring key stakeholders across functions together
A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
Ability to foster collaboration and facilitate teamwork
Bonus Points for
Deep analytical expertise
People management experience
Prior experience working in or with marketing technologies
Prior experience working on global projects, or in an international setting
Chez Uber, nous ne faisons pas qu'accepter la différence : nous la célébrons, nous la soutenons et nous l'encourageons pour nos collaborateurs, nos produits et notre communauté. Uber est fier d'offrir les mêmes opportunités à chacun. Nous nous engageons à offrir à tous les mêmes opportunités, quels que soient, par exemple, l'origine, la religion, l'identité et orientation sexuelle, l'âge, la nationalité, le statut marital ou le handicap.