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Freight EMEA Business Operations Lead

Finance Operations, Finance & Accounting à Amsterdam, Netherlands

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.



We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role


The Uber Freight EMEA Business Operations Lead role is part of the team that supports Uber's Business to Business (B2B) products for all Order to Cash (OTC) functions. This includes credit management, billing & invoicing, collections, cash applications, and the carrier payments process. This Amsterdam based position will help set the billing and invoicing process for Uber Freight's shippers in EMEA along with resolving disputes and collections issues.

What You’ll Do


  • Implement all processes and controls for: shipper billing & invoicing, credit & collections, and carrier payment
  • Use, pull, review and analyze data to improve business processes and the customer and carrier experience
  • Review Freight customer contracts, validate the accuracy of customer invoices, and perform root cause analysis of uncollected accounts receivable (AR)
  • Research, analyze, and identify issues and errors on freight invoices and bills of lading; collaborate with internal and external parties as needed to resolve issues
  • Work closely with Account Managers, Sales and other Teams to support high visibility shippers


What You’ll Need


  • A minimum of 5 years of experience with Freight & Logistics Billing or Freight dispute resolution & collections processes
  • Ability to communicate verbally and via written communications in English, Dutch, and French


Bonus Points If


  • Knowledge of the Freight AP and carrier payment process
  • Knowledge of Logistics and Freight industry
  • Ability to create and modify queries in SQL



About the Team


Business Operations is pioneering how Uber Freight develops, maintains, and optimizes its business processes. We look at every single process needed to run the business, determine how it can be done more efficiently, and develop the framework to standardize and automate it. It takes someone special to be able to look at a problem at its surface, and develop ideas on how to do it quicker, easier, and more efficiently.


Déclaration de confidentialité pour les postulants

Chez Uber, nous ne faisons pas qu'accepter la différence : nous la célébrons, nous la soutenons et nous l'encourageons pour nos collaborateurs, nos produits et notre communauté. Uber est fier d'offrir les mêmes opportunités à chacun. Nous nous engageons à offrir à tous les mêmes opportunités, quels que soient, par exemple, l'origine, la religion, l'identité et orientation sexuelle, l'âge, la nationalité, le statut marital ou le handicap.