How we’re helping keep you safe
We introduced innovative technology to help ensure that your experience feels positive, inclusive, and safe.
Raising the bar on safety
We build in-app features to help keep you safe—from GPS tracking that detects if a trip goes unusually off-course, to tools that verify face covers.
We help ensure that everyone—drivers, riders, couriers, and foodies—all have the opportunity to help keep one another safe when they use Uber.
In certain markets, we help manage risk through integrations with Concur Locate and International SOS.
Helping to keep you safe at every turn
Concur Locate and International SOS are integrated
We’ve partnered with powerful employee risk management and safety communication solutions that let you quickly check in with your employees.
Every trip is insured
Uber maintains at least $1 million of commercial auto liability insurance on behalf of US drivers while traveling with a rider.
Driver and Courier Screening
Drivers and couriers are screened before they are able to use the Uber platform.
Everyone who signs up for an Uber account across all of our apps is expected to treat each other with respect, help keep one another safe, and follow the law.
Providing peace of mind for all
We’re continually working to improve the safety of all the communities we serve, including riders, drivers, delivery people, and businesses.
In-app Safety Toolkit
This is a dedicated place in the app where riders and drivers can easily access key safety information, quickly reach emergency assistance, and learn how to share their location with emergency dispatchers.
Using sensors and GPS, RideCheck helps detect if a trip goes unusually off-course, if there’s an unexpected long stop, or if a possible crash occurred, then checks in to help provide support. Precise features vary by market.
Emergency assistance button
You can use the in-app Emergency Button to call 911 to get help if you need it. The app displays your location and trip details, so you can quickly share them with the 911 dispatcher. In select US cities, this information is automatically shared with emergency services when you call.
Driver screening in the US
All drivers are screened before they begin using Uber and annually thereafter.* This includes pre-screening and documentation, driving history review, criminal history review, and new offense notifications (where available).
Restaurant food safety
Restaurants are expected to meet all relevant licensing requirements, follow regulations, and provide a safe area for order pickups.
Uber Eats users can choose “Leave at door” deliveries, and opt-in for a contact free delivery.
*Except in New York City where driving history reviews are conducted by the Taxi and Limousine Commission for drivers accessing the Uber platform.
By use case