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Expense Compliance Manager

Finance Operations, Finance & Accounting en Dallas, TX

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

This purpose of this role is to manage compliance of expenses with travel and expense policies and report findings of non-compliance through an escalation framework to resolution. The role is a subject matter expert in travel and entertainment expenses, Oversight Systems and Concur Expense. The primary focus is to maintain and optimize compliance of expenses and communicate progress in metrics to internal stakeholders. Below is a more granular list of responsibilities/skills required.

What You’ll Do
  • Implement and maintain end to end expense compliance escalation process.
  • Leverage managerial reporting line for identified exceptions and engage escalation framework as appropriate.  
  • Partner heavily with Employee Relations, HR, Employment Legal and Internal Audit regarding case resolution as appropriate.
  • Develop and maintain scalable case tracking system to ensure timely completion of cases as well as reporting on status and overall trends.
  • Maintain the travel and expense policy risk matrix. 
  • Monitor trends in policy compliance risks and issues. Identify and propose potential process or policy changes to mitigate detected risks.
  • Analyze spend categories to ensure alignment to policy
  • Identify opportunities to increase savings and achieve greater efficiencies
  • Create global reporting metrics using the reporting tools from third party auditing, expense, risk detection and dashboard tools
  • Meet SLA’s on a consistent basis; develop and maintain metrics dashboard for expense compliance and disseminate data to stakeholders and management
  • Responsible for escalation of overdue employee receivables and oversee follow through to collection, reconciliation and resolution.
  • Initiates agenda and leads monthly escalation framework reviews in collaboration with internal stakeholders
  • Review specific expense reports and provide reports at the request of management or teams involved in the escalation framework. 
  • Manage the Expense Compliance Team to ensure team growth, cohesiveness, inclusiveness and drive measured results. 
  • Partner with other Travel & Expense Teams as appropriate (e.g. Travel, Corporate Card, Analytics)   
  • Maintain missing receipt affidavit governance process; use analytics to determine trends, send communications and manage system access.

 

What You'll Need

  • Strong knowledge of travel and expense policy; effectively be able to provide additional context on policies as appropriate
  • Must be able to show diplomacy when handling expense issues through all communication channels with employees and managers
  • Responsible for mitigating risk driving travel and expense policy compliance
  • Partner with other Travel & Expense teams as appropriate (e.g. Travel, Corporate Card, Analytics)   
  • Maintain missing receipt affidavit governance process; use analytics to determine trends, send communications and manage system access.
  • Must be self driven and results focused
  • Ability to quickly pick up and execute ad-hoc expense related projects 
  • In-office position based in Dallas, Texas; occasional travel could be required

 

About the Team

 

The Travel & Expense team provides end-to-end support from booking travel, business visas and corporate cards to helping you with submitting expense reports.


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