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Instructional Designer

People, People & Places en San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.



We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role


You'll use your instructional design and project management abilities to create dynamic learning experiences that reach thousands of employees around the world, from new employees to seasoned managers. You thrive in a fast-paced, high-growth environment where priorities and deadlines only inspire you to find creative, informed, and innovative learning solutions to business problems. Your product mindset means you’re comfortable seeking out user feedback, leveraging agile development strategies, and consider experimentation part of your development practice.


What You’ll Do

  • Scope, design, and develop learning products, including assets and assessments, to support a variety of delivery types, including self-paced, blended, and leader-led (live facilitation) formats
  • Project manage the instructional design process end to end, working with product managers and stakeholders and serving as the liaison to the content team (other IDs, graphic designer, content editor, videographer)
  • Create learning experiences that engage and excite employees while aligning with business needs, satisfying resource constraints, and delivering on intended learning and business outcomes
  • Support, manage, and/or guide stakeholders and subject matter experts through the collaborative design process, liaising with product managers and stakeholders to ensure effective design, development, implementation, and feedback loop.
  • Leverage learning analytics and user feedback to recommend improvements for each design cycle.
  • Establish and improve team standards and production processes
  • Find new ways to produce content that scales and resonates with our increasingly global, busy audience
What You’ll Need
  • 5+ years of instructional design, elearning, and project management experience in a fast-paced, high-growth, and high-output environment
  • Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success
  • Demonstrated knowledge of adult learning theory best practices and experience designing content with various tools (Articulate, Google Suite) hosted on various platforms (LMS, web-based, Confluence)
  • Ability to work collaboratively with multiple stakeholders, managing input while owning and driving the development timeline forward
  • Ability to translate feedback into improvements for both content and process
  • Passionate about the learner experience and how to make it better; open to feedback and improving both oneself and the team
  • Comfort with ambiguity, technology, and welcome the challenge of working at the fastest growing start up
  • Bachelor's degree in relevant discipline. Advanced degree or certifications a bonus
  • English fluency



  • Visual/graphic design skills
  • Experience turning source material into interactive, visually-appealing, and engaging learning experiences
  • Experience in corporate or highly structured content development environment


About the Team


The People Development team accelerates Uber’s business by enabling people and teams to do their best work and achieve their highest potential. We design and deliver programs and processes from onboarding through executive leadership development to make it easier for people to grow themselves and each other. As a team, we lead with customer obsession, building globally and living locally, and celebrating differences.



About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.


For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.


And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Conoce nuestra Declaración de privacidad para candidatos

En Uber no solo aceptamos la diferencia; la celebramos, la apoyamos y la valoramos para beneficio de nuestros empleados, de nuestros productos y de nuestra comunidad. Uber se enorgullece de ser un lugar de trabajo con igualdad de oportunidades y es un empleador de acción afirmativa. También estamos comprometidos con el empleo en igualdad de oportunidades sin considerar raza, color, origen familiar, religión, sexo, origen nacional, orientación sexual, edad, ciudadanía, estado civil, condición de discapacidad, identidad de género o estado de Veterano.