At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The Communications Platform team’s mission is to enable Uber to efficiently and intelligently author the right message to the right customer through any channel in order to develop deep personal relationships that drive engagement and impact at scale. We send tens of billions of messages to Uber’s millions of customers through our platform every year.
This role will be responsible for building the products that send ALL email, sms, and push notifications to users worldwide. We build highly scalable, distributed systems that provide an easy to use API for hundreds of internal services.
We expect the Product Manager to be business savvy, customer-focused, and data-oriented — they must be able to partner closely with Engineering, Design and Data Science to set and execute on a vision and strategy that meets the needs of our customers and the business.
What You’ll Do
Work with stakeholders across the company that need to engage with our customers to understand their core needs and business requirements
Work with BD to identify opportunities for working with different vendors
Understand new and emerging new channels of communication that we can integrate into our core products
Make cost vs deliverability trade-offs and develop products that self optimize over time.
Set KPIs and monitor data to understand the impact of products and features on our customers and the business
Lead product planning; collect data, evaluate potential opportunities and prioritize
Develop a longer term vision, strategy and roadmap for the team
Clearly communicate plans, insights, data, and results to executives, other product teams, and cross-functional partners such as marketing, operations and legal
Evangelize products through education and resources
What You’ll Need
5-7 years of software delivery product management experience and managing teams through technology implementations
Experience leading product development from zero to first release and beyond
Basic understanding of data science models, technical architecture, and common product management frameworks
Experience leading cross-functional teams on high-impact projects
Ability to juggle multiple projects simultaneously and work across a large organization to ship cross functional projects
Team oriented and comfortable interfacing with all levels of Uber employees, management, executives.
Bonus Points If
Prior experience working in or with marketing technologies
Prior experience working on global projects, or in an international setting
About The Team
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
En Uber no solo aceptamos la diferencia; la celebramos, la apoyamos y la valoramos para beneficio de nuestros empleados, de nuestros productos y de nuestra comunidad. Uber se enorgullece de ser un lugar de trabajo con igualdad de oportunidades y es un empleador de acción afirmativa. También estamos comprometidos con el empleo en igualdad de oportunidades sin considerar raza, color, origen familiar, religión, sexo, origen nacional, orientación sexual, edad, ciudadanía, estado civil, condición de discapacidad, identidad de género o estado de Veterano.