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Account Management Specialist (OCTRO)

Community Operations en Hyderabad, India

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.



We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.


About the Role



Remote Account Managers/Consultants provides proactive consultation to restaurants that need assistance in scaling up their business. We provide strategic business plans, help in improving processes so we always optimize for better restaurant experience. Consultants also identify patterns and help in making the consulting systems better as we scale.



What You’ll Do
  • Provide business consultation to the restaurants with strategic business plans
  • Identify root-cause issues and form hypotheses for restaurant problems
  • Present findings and recommendations to restos
  • Implement recommendations or solutions and ensure the resto receives the necessary assistance to carry it all out
  • Perform analysis and explore opportunities to improve our resto partner experience
  • Collaborate with cross-org teams and pilot new initiative 
  • Own a portfolio of restaurants and improve their performance on the platform
  • Contribute to building the team and the organization for long term success 
What You’ll Need
  • 0-1 Minimum Years of Experience with restaurant


About the Team

The objective of this team is Quality and Quantity . OCTRO consists of young bunch of highly passionate folks who create impact on the resto world from a centralized location. We believe in providing efficient and high-quality consultation to all the restos that have great potential of doing well on the platform. 


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En Uber no solo aceptamos la diferencia; la celebramos, la apoyamos y la valoramos para beneficio de nuestros empleados, de nuestros productos y de nuestra comunidad. Uber se enorgullece de ser un lugar de trabajo con igualdad de oportunidades y es un empleador de acción afirmativa. También estamos comprometidos con el empleo en igualdad de oportunidades sin considerar raza, color, origen familiar, religión, sexo, origen nacional, orientación sexual, edad, ciudadanía, estado civil, condición de discapacidad, identidad de género o estado de Veterano.