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Operating permit

How to apply for a operating permit

Uber is assisting partners through the Operating License Application process with the Gauteng Department of Transport and local authorities. All Uber driver-partners with vehicles are required to get their respective vehicles licensed. Partners operating in Johannesburg, should apply in JHB, while Pretoria partners should apply in Pretoria.

Application for your Operating License

How the process works

1

Step 1

  • Visit the Uber Greenlight hub

    FIND A GREENLIGHT HUB NEAR YOU >

  • Bring all required Operating License application documents

  • A Uber Expert will be there to assist and verify applications before they go the DoT
2

Step 2

Submit your application to your respective:

  • DoT Johannesburg
  • DoT Pretoria
  • DoT Ekurhuleni
  • DOT West Rand
  • Applications cost R300
  • Application receipts must be uploaded to your vehicle’s Uber profile
3

Step 3

  • Upload your operating license application receipt onto your profile. The receipt is valid for 6 months.
  • Visit the department of transport once every 4 months to check the status of your application
  • Request for an application status report (OR02) and upload it on to your profile if granted.

Johannesburg and Pretoria applications

Documents needed

For an Individual

2 x CERTIFIED COPY of the following documents:

  • Registered Car owner's ID (RSA ID or passport) / Foreign Passport with permanent residence / South African ID or Home Affairs letter confirming ID applied for.

  • Certified copy of Proof of address (if black/white); E-bills please print in colour

  • Tax Clearance Certificate (Good Standing) with Tax compliance PIN (Not expiring within 3 months of permit application)

And

  • 2 X certified copies of PrDP (If owner drives on system as well)

* Certification stamp dated on date of permit application and original

* Tax Clearance in Personal Name of the Registered Car owner

* Proof of address (utility bills, bank statements, e-toll, store card statements)

* Proof of address in 3rd party requires in addition: Police affidavit and ID

* Each document has to be individually certified with fresh date stamp (Not scanned/photocopied)

* Proxy letter should state registered car owner authorises 3rd party to submit on their behalf

For a Company

2 x CERTIFIED COPY of the following documents for EACH vehicle:

  • Listed Directors: South African ID; Foreign Passport with Permit/Permanent Residence

  • CK47 (if black/white). Otherwise please print in colour

  • Proof of address (if black/white); E-bills please print in colour

  • Proxy Letter and ID copy of Proxy

  • Tax Clearance Certificate (Good Standing) with Tax compliance PIN (Not expiring within 3 months of application)

  • Uber confirmation letter (Only Pretoria applications)

*All documents must be in the name of company (except proof of residence)

*Any address submitted must be in Gauteng

* Certification stamp dated on date of application and original

* Tax Clearance under Registered Company

* Proof of Address under company

* CK47 (please print entire document-all pages)

* Each document has to be individually certified with fresh date stamp (Not scanned/photocopied)

Frequently asked questions

Operating License

  • What does it cost to apply?

    It costs R300 per application (one application = one vehicle). This payment is made when a driver-partner submits their application to the Department of Transport.

  • Do I have to go to the department?

    Yes to submit your operating license application. And subsequently every 4 months to check the status of your application.

  • What is a Letter of Designation?

    This letter is proof that a partner has registered to apply for a Operating License and is obtained during the preliminary application process.

  • How do I obtain an Letter of Designation?

    Uber will assist you to obtain the letter. Please visit the Uber offices from 9 AM - 3 PM to and bring with all of the required documents (as stated above).

  • What can I use for as proof residence?

    • Bank Statement
    • E-toll Statement
    • Police Affidavit and certified ID copy from property owner stating vehicle owner resides at that address (if vehicle owner does not possess any proof of address in their names)
    • E-bills (printed in colour if possible)
    • Utility bills
    • Store card bills/statements
    • Letter from local councillor

    ** Note: All proof of addresses should be within Gauteng province.

  • Do I need a SARS Tax Clearance Certificate?

    Yes, it needs to clearly state that the applicant is in “Good Standing”

  • What is a tax Clearance Certificate and authentication PIN?

    • A Tax Clearance Certificate is issued by SARS to all taxpayers for tax compliance purposes and is valid for 12 months.

      • Individual Tax Clearance Certificate MUST always state; “Good Standing”. While Company Tax Clearance Certificates may either state “Good Standing”.

      • An Authentication PIN is used to verify your Tax compliance status (TCS). It’s usually 10 characters (numbers or alphanumeric). Third party uses your PIN to access ONLY your TCS. All other tax information remains secure.

    ** Note: The Tax Clearance Certificate SHOULD NOT be expiring within 3 months of your application for the Operating License.

  • Where do I get a Clearance Certificate and authentication PIN?

    For people registered on eFiling, these can be printed from your eFiling account on your computer. Alternatively, these can be obtained from your nearest SARS offices for non registered e-filing users.

    To register as an eFiler, visit the SARS eFiling website www.sarsefiling.co.za and click on REGISTER. It should only take you five to ten minutes to go through the six-step process.

    Depending on your needs, you can register as an individual taxpayer or as a Company. SARS will recognise you as an electronic filer once your eFiling registration is complete.

  • I’m the operator but I don’t own the vehicle ?

    The owner has to apply on his/her own, to avoid unforeseen circumstances because the application will require his own information, unless he/she officially appoint an agent (with an official letter) to process the application. However, the application will still require to be processed on his behalf.

  • Should I use a consultant or an agent?

    It is advisable to do it on our own. The owner has to apply on his/her own, to avoid unforeseen circumstances because the application will require his own information, unless he/she officially appoint an agent (with an official letter) to process the application. However, the application will still require to be processed on his behalf.

  • How much do I owe Uber?

    Uber is acting as a link between partners and the Department of Transport and thus, no amount is required except to pay the Department to process the application.

  • How long will it take?

    We are unable to determine the length of time it takes the Department of Transport to process an application. It may take up to 3 or more months.

  • If a vehicle is still owned by the bank (not yet paid up), how will I certify my documents as I do not have an original copy, i.e. COR?

    Certified copies or approved stamp of authority can be obtained from the bank that is financing the vehicle, as well as the dealership incorporated.

  • I have a Tourist or Charter operating License, can I use that?

    NO, only metered Taxi licenses are accepted Metered Taxi Service.

  • What’s the difference between the Charter and the Metered Taxi Operating license?

    A Charter is an affiliation (a partner who belong to an association), whereas the Metered Taxi Service is a individual ownership.

  • What are the opening hours of applications at the Uber offices?

    Pretoria Opening Hours:

    9AM to 3PM Mondays to Friday

    Johannesburg Opening Hours:

    9AM to 3PM

    Sat: Closed

    Sun: Closed

  • E-filing procedure

    To register as an eFiler, visit the SARS eFiling website www.sarsefiling.co.za and click on REGISTER. It should only take you five to ten minutes to go through the six-step process.

    Depending on your needs, you can register as an individual taxpayer or as a Company. SARS will recognise you as an electronic filer once your eFiling registration is complete.

  • I’m the operator but I don’t own the vehicle?

    The owner has to apply on his/her own, to avoid unforeseen circumstances because the application will require his own information, unless he/she officially appoint an agent (with an official letter) to process the application. However, the application will still require to be processed on his behalf.

Where should I apply for my operating license?

Locations

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