How to complete a Safety Screening or Driving Evaluation
At Uber, we see safety as one of the pillars of our services. To assure safety is maintained at all time, we have introduced various actions which provide safety to both our driver-partners and riders. One of these actions is requiring all driver-partners to pass a safety screening (and a driving evaluation for some cities).
Background Check Providers
The following vendors can complete these checks
Driver Evaluations
Required for partners who want to start driving in Gauteng, Cape Town, Durban and Gqeberha (Port Elizabeth). Cost is from R300
Click on the link below to complete:
- Gauteng -> Information & Booking
- Cape Town (and surrounds) -> Information & Booking
- Durban -> Information & Booking
- Gqeberha (Port Elizabeth) -> Information & Booking
Re-check frequently asked questions
- Why does a driver have to go for a Screening check re-check
- Uber needs to keep accurate records of its partners background criminal results. Screening checks typically only includes information about a person’s past. Current records may not be reported to Uber unless Uber requests them.
- We understand that although a partner may pass the initial criminal screening, he may subsequently pick up a serious criminal record
- Uber is committed to ensuring that the platform remains safe for its partners and riders
- How often should a driver go for a Screening check re-check
Annually
- Who should go for a screening check re-check
All current drivers whose Screening check document is about to expire
- Do drivers have to book for a Screening check re-check
All current drivers whose Screening check document is about to expire
- Do drivers have to book for a Screening check re-check
Yes
- When should a driver book for the screening re-check
Please book at least 4 weeks before the expiration of your Screening check document to ensure you obtain your background check result in time
- How will I obtain a background check result
Please ensure you provide the agent capturing your fingerprints a valid email address to which the background check result will be sent
- What should I do with the background check result documents
Please download the background check document from your email inbox and upload it on http://t.uber.com/doc-upload
- What will happen if I do not upload the background check result document on time
The Background Check Result document is required to remain active on the Uber app.
The Expungement Process
Criminal Record Centre locations
If your criminal background checks is failed, this could mean one of two things:
You have a case that is awaiting trial; or You have been convicted of a criminal offense. What you need to do:
Visit the Criminal Record Centre (CRC) and speak to a CRC representative.
Johannesburg and Pretora
Bothongo Plaza West
CRC Client Service Centre
- 1st Floor, Room 14
- 271 Francis Baard Street
- Tel: (012) 393 3928
Port Elizabeth
1-9 Lenox St & Mount Road
Glendinningvale
Port Elizabeth
Tel (041) 394 6000
More information
Cases awaiting Trial
- If the CRC representative finds that there is a Case Awaiting Trial that is still open on your name then he/she will request a SAPS 69 form from the investigating officer. Once he/she receives the report your name will be cleared. Once cleared the CRC representative will print out proof of clearance.
- Go for another background check at one of the Uber background check agents
- If the result comes back as clear 48 hours later, please upload the new background check result document on your profile and visit the Greenlight hub for reactivation
Convictions
- If the CRC finds that you have a conviction on your name, he/she will provide guidance on the expungement process.
- Once the expungement report is issued by the director general of Justice, you can proceed with going for another background check at one of the Uber’s Background check agents office
- If the result comes back as clear 48 hours later, please upload the new Background check result document on your profile and visit the Greenlight hub for reactivation
About