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Operating licenses

How to apply for a operating license

For the last two years we have had a number of constructive meetings with relevant stakeholders and policy makers on a city, provincial and national level. Policy makers have embraced Uber’s technology and provided clarity on how driver-partners should be licensed in the interim, which has been very useful.

Applying for your operating license

Submit your business plan

Complete the form to apply for your business plan.

Follow this link: t.uber.com/BPSubmissions

Be aware that we will not be able to answer any specific questions about your specific license application. Any partner that has a vehicle/s on the platform can apply for an operating permit.

Please take note:

  • The TYPE of property you submit in your business plan has to match the documents
  • Residential property does not qualify as a business address. If property is zoned as residential it will be subject to residential document submissions and restrictions

Documents to submit

Proof of parking by business address

  • MAX 5 permits can be supported

    1. Lease agreement greater or equal to 1 year (nothing less than a year accepted) / tax invoice of parking/ parking quotation
    2. ID of business owner or company registration documents – must be linked to business plan submitted
  • Any business address submitted must clearly state the parking spaces available

Documents to submit

Proof of parking by Apartment (Rented / Owned)

  • ONLY 1 Permit can be supported
  • Permission from Body Corporate
    1. Applicant has permanent parking space (no more than 1)
    2. Applicant is allowed to park business vehicles on premises
  • Municipal rates bill or equivalent indicating erf # (or address)
  • ID of tenant (if applicant) OR Homeowner (if applicant)

Documents to submit

Proof of parking by residential address (Owned by applicant)

  • ONLY 1 Permit can be supported

  • Municipal Rates bill or equivalent indicating erf # or address

  • ID of Home owner and Tenant

Documents to submit

Proof of parking by residential address (Rented by Applicant)

  • ONLY 1 Permit can be supported
  • Municipal Rates bill or equivalent indicating erf # or address
  • ID of Homeowner
  • Valid lease or letter from owner stating that applicant is allowed to use premises

Frequently asked questions

  • How long will the process take? Do I get updates?

Once we have submitted all of the applications to Transport for Cape Town, there will be updates to partners regarding the status of their applications as they move through the process. No timelines have been established as yet. We are working closely with the city to ensure the process is fully transparent and completed within a reasonable timeframe.

  • How are partners selected for the process?

To be fair to all partners, the oldest permit applications will be processed first. Going forward, we will continue the process from oldest application to newest, and we will prioritise partners with vehicles on the platform.

  • I operate a business from a residential address, can I apply for 5 permits?

NO, unfortunately NOT. You can only apply for 5 permits if the property you are registering has been specifically zoned for business.

  • I have applied for more than the stated number of permits

As part of the new application process it was required to cede all previous Operating License applications and start afresh. All applications made to the city will be NEW and we will prioritise partners with vehicles on the platform. We are working on getting as many applications processed as possible, in as short as possible time. At this stage you can only apply for one set of permits to a maximum of 5.

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