When moving around your city, it’s important to make sure that you plan ahead for a safe ride. From early morning meetings to late night parties, always remember to make use of Uber’s in-app safety features for an even safer ride!
Stay inside until you’re ready to go
The beauty of Uber is that you can simply tap a button and get a ride while still indoors. No need to hang around on the sidewalk – you’ll be notified when your driver is arriving.
Check the details
Ready to hit those city streets? Make sure you check the details in app and get into the correct vehicle, with the correct driver! Be sure to:
✓ Check that both the vehicle make and colour matches – an image of the vehicle colour and type is provided in app.
✓ Identify the vehicle registration plate and cross-check with the app.
✓ Ask for your driver’s name and check the in-app photo – you also have the ability to click into and enlarge the driver photo in app.
Uber rides can only be requested through the Uber app, so no matter how much of a hurry you may be in, don’t feel pressured to accept street hail solicitations from anyone claiming to be with Uber – always look at your app to confirm.
Keep your friends and family in the loop
It’s now even easier for you to keep your loved ones in the loop. Did you know you can select up to five friends and family members as Trusted Contacts and choose to be prompted to share trip details with them during every ride with a single tap. They can watch your trip in real-time so that they know exactly when you arrive. Also, all Uber rides are tracked by GPS from start to finish so there’s a record of your trip if something happens.
Use your intuition
There’s never any need to share personal information with your driver or vice versa. If something doesn’t feel right, follow your intuition – if you feel you’re in an emergency situation, simply tap the shield on the map to access the in-app emergency button to call for assistance from a third party supplier.
Did you Know?: Apart from using the steps above, Uber has already required drivers to follow a stringent on-boarding process before they are able to use the Uber app. This includes submission of a valid Professional Driver’s Permit (PrDP) issued by the traffic licensing department, which includes a police criminal check, as well as an additional Automated fingerprint identification systems (AFIS) check, managed by Uber.