People, People & Places in Causeway Bay, Hong Kong
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
As the Employee Relations Specialist, you will be contributing to and delivering Uber’s Employee Engagement strategy to enhance the employee experience across the Company. You will support a wide range of activities, including coaching, conflict resolution, training, trend analysis, process/policy improvements and investigations. You have strong interpersonal skills, and you love problem-solving, knowledge-sharing, and building trusted relationships with employees & managers.
What You’ll Do
Coach, advise and mentor all levels of management through employee relations matters (e.g., interpersonal conflict, communication of employment decisions, advice on policy application)
Apply conflict resolution techniques to solve employee-manager and employee-employee issues or other situational conflict
Guide management in the application and interpretation of employment laws or regulations and HR-related policies and practices (e.g., corrective action, attendance policy)
Manage employee concerns escalated from the Integrity Helpline, HR or ER Investigations team
Conduct investigations under guidance from ER managers in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures (International regions only)
Deploy and facilitate training on various ER topics, including management best practices and HR policies at various Company locations
Design and conduct organizational assessments and climate surveys
Use data points to create action plans that include recommendations and creative solutions to mitigate risk
Proactively identify opportunities to enhance the employee experience and help develop and implement innovative solutions
What You’ll Need
Bachelor’s Degree and/or 2-5 years experience in ER, HR or related legal experience, preferably in high-tech growth environments
Ability to coach, advise or mentor managers/employees to resolve employee concerns and conflict
Experience improving and designing HR related processes, practices and policies
General knowledge of employment laws or regulations and understanding of company policies and practices
About the Team
Our Employee Relations team works with employees and client groups to resolve workplace concerns and promote a positive employee experience throughout the Company to ensure a high level of employee satisfaction and engagement.
We strive to find the most optimal and fair solutions and opportunities to enable employees (and their teams) to grow and develop into amazing employees and managers.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.