Important notice for online transactions

December 27, 2017 / Turkey

Due to Banking Regulation and Supervision Agency (BRSA) order, if you use a credit or debit card issued by a Turkish bank as your payment method, you are required to give permission to your banks for internet shopping starting from January 31, 2018. If you do not proactively give permission to your bank your cards can be banned from online transactions.

You can reply to the SMS that your bank has sent you, use the nearest ATM machine, or your bank’s mobile app to make sure your cards stay allowed for online transactions.

If you encounter a problem with your payment method, even after having your card enabled for online transactions please get in touch with our support team via the help button in your Uber app.