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Safety and confidence behind the wheel

Our commitment to drivers

Uber is dedicated to keeping you safe on the road. Our technology enables us to focus on the safety of drivers like you before, during, and after every trip.

Before the trip

Picking up passengers

No anonymous pickups

All riders must create an account and provide their name and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.

Substitute phone numbers

In many locations around the world, Uber uses technology that anonymizes rider and driver phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private.

On trip

Getting to the destination

In-app navigation

When riders enter their destination, you will automatically receive turn-by-turn directions in the app, so you can focus on getting there safely.

Always on the map

GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.

After the trip

Always improving the Uber experience

Driver feedback

You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Uber.

24/7 support

Our support team is always ready to respond to any questions you may have about your driving experience.

There for you

Safety never sleeps

Rapid response

Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.

Assisting law enforcement

In cases where local law enforcement provides us with valid legal process, we provide them with useful data to help in their investigations.

Drive safely with Uber

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