No matter who you love or how you identify, everyone has the right to show up as their true selves. From getting to the airport, to delivering lunch to a hungry office, to conversing with a stranger on the job: if you depend on Uber, you depend on your community.
As a company that powers movement, it’s our goal to ensure every person can move freely, safely, and without fear. We are committed to empowering the LGBTQIA+ community in 2021 and beyond, by using our global reach, our technology, our data—and, importantly, our voice—to create a safer, more inclusive company and to be a faithful ally to the communities we serve. Here’s how:
Empowering pride on our platform
- Our Community Guidelines explicitly prohibit discrimination and we will continue to ensure that everyone using our platform understands what’s expected when using our apps and commits to the rules.
- To help combat discrimination, we have made it easier for all riders to report incidents by adding a standalone option in the app, and we have enhanced our processes of handling discrimination incidents to further improve the customer experience and actioning.
- For many transgender and non-binary drivers and delivery people on our platform, their name on their ID does not reflect their true identity. This can lead to discrimination, harassment, and in some cases, violence. This summer, we will make changes to enable trans and non-binary drivers and delivery people to display only their self-identified chosen first name, without requiring the display of their legal name. We believe that this change can play a part in reducing the discrimination many members of the trans and non-binary communities experience when they are forced to use a name which may no longer match their gender.
- To further support the trans community in the US, we are partnering with the National Center for Transgender Equality to set up a fund to provide $60,000 to help cover the costs associated with updating their name and gender on state and federal IDs and records.
- Together with Hollaback, we’re offering LGBTQIA+ bystander training to Uber employees globally, an extension of the training we sponsored in the US to support members of the AAPI community following an increase in harassment and violence. The training will focus on how microaggressions and violence show up in the LGBTQIA+ community and what you can do to stop it. We plan to make this training available to everyone using our platform later this year.
- To further support the important work of the LGBTQIA+ community, we are committing free rides and meals to non-profit partners around the world to help members of the community in need. We are launching this initiative in partnership with nearly 20 NGOs globally, including The Marsha P. Johnson Institute, Vida Alegre, Albert Kennedy Trust, and Casa Florescer with the support of TransEmpregos.
Inclusion and belonging at Uber
- Uber promotes an inclusive work environment where everyone can be their authentic selves. Since 2016, Uber has received a top rating (100) on HRC’s Corporate Equality Index.
- To better recognize and support the diverse communities in the workplace, we ask employees to share how they identify—from race and sexuality to gender identity, veteran status, and more. We can’t make progress if we don’t have a baseline, so this “Self ID survey” helps us know where we stand from many different angles, and how far we have to go.
- We partner with our medical carriers where possible to provide Uber employees with transgender services that support all aspects of the transgender journey, including gender confirming surgeries and hormone therapy, and we offer gender identity inclusive parental leave, adoption, and dependent care benefits.
- In order to build diverse and inclusive teams, we recently introduced the Mansfield Rule with certain US teams to ensure we have considered individuals from the LGBTQIA+ community (among others) by requiring that a certain percentage of candidates are from historically underrepresented groups.
- To support the broader LGBTQIA+ community, we implemented a supplier diversity program that includes LGBTQIA+ businesses, and we continue to partner with key organizations in the community such as HRC and Out&Equal.
Read more about inclusion and belonging at Uber in our People & Culture report.