Safety and confidence behind the wheel
Our commitment to drivers
Uber is dedicated to keeping you safe on the road. Our technology enables us to focus on the safety of drivers like you before, during, and after every trip.
Helping to keep you safe
New safety features
Before the trip
Picking up passengers
No anonymous pickups
All riders must create an account and provide their name and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.
Substitute phone numbers
In many locations around the world, Uber uses technology that anonymizes rider and driver phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private.
Getting to the destination
When riders enter their destination, you will automatically receive turn-by-turn directions in the app, so you can focus on getting there safely.
Always on the map
GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.
After the trip
Always improving the Uber experience
No change, no hassle
Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.
You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Uber.
Our support team is always ready to respond to any questions you may have about your driving experience.
"Knowing that I'm helping keep my passengers and other drivers on the road safe assures me that I'm doing something good."
There for you
Safety never sleeps
Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.
Assisting law enforcement
In cases where local law enforcement provides us with valid legal process, we provide them with useful data to help in their investigations.
Drive safely with Uber
The information provided on this web page is intended for informational purposes only and the features described may not be available in your country, region, or city, or with your version of the Uber app. It is subject to change and may be updated without notice.
*Image provided by Dave Issod Photography.