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Account Coordinator (Polish Speaking), Uber Freight EU

Central Operations, Operations & Launch in Amsterdam, Netherlands

About Uber

 

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

The Uber Freight business is growing rapidly, and is expanding internationally for the first time. The freight industry in the European Union has a unique set of strategic and operational challenges. It’s our vision at Uber Freight to transform the industry by creating an efficient, safe, and a high-quality experience for commercial shippers and carriers by matching freight loads through technology.

 

Our Account Coordinators are the operational problem solvers for our Account Management teams. They work cross-functionally to ensure the success of each load down to the finest detail. They execute our freight movements without fail, while providing exceptional service to our customers in the Uber Freight European marketplace

 

This is a rare and exciting opportunity to be part of a new team at Uber, helping to launch Uber Freight in a new market. Join on the ground floor and help us build the future of freight internationally!

What You’ll Do

  • Show passion for solving the service needs of our customers and transportation partners
  • Support existing customer accounts with the best service
  • Build and schedule loads in our internal systems
  • Work with account managers and customers to address payment issues related to accessorial/line haul payments
  • Serve as a partner to our account managers by anticipating challenges and presenting solutions to support Uber Freight's business objectives
  • Manage any issues that come up in the normal operation of freight movement
  • Participate in the development, implementation, and automation of Standard Operating Procedures used in daily operations

What You’ll Need

  • 1-2 years experience in a professional environment within the logistics, operations or customer service industry
  • Strong communication and organization skills
  • Ability to collaborate and work with a highly diverse set of customers and internal partners
  • Ability to balance attention to detail with swift execution—we need to do things quickly, and we need to do them well
  • Demonstrated ability to solve problems under pressure
  • Time management skills
  • Ability to be resourceful, scrappy, and get things done
  • Analytical and critical thinking skills

About the Team

 

The Uber Freight Account Management team serves as a partner to our external clients and internal sales team, anticipating challenges and presenting solutions to support Uber Freight's business objectives. They help build and ensure sustainable growth for the European business.


See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.