The spread of COVID-19 has been hard for everyone, but it’s been particularly tough for people who drive and deliver with companies like ours. Many of these independent workers are providing critical services during this crisis—from getting essential workers to their jobs to getting food to people at home. Uber has launched several new initiatives to support them while they support our communities. Now that these initiatives are in place, we are sharing initial stats on how drivers and delivery people are using them.
We have been providing masks and launched our COVID resources hub to help drivers and delivery people do their work safely.
|Total amount allocated on PPE for drivers and delivery people globally||$50 million|
|Number of drivers and delivery people who have received PPE to date||450,000|
|Number of masks purchased for drivers and delivery people globally||28.5 million|
|Number of cleaning supplies & hand sanitizers purchased for drivers and delivery people globally||1 million|
COVID Resources Hub:
|Drivers and delivery people who have accessed the COVID Hub globally||2.02 million|
|Weekly interaction with COVID Hub||2.8 times per week|
|Percentage of visitors who used a Hub resource||39%|
COVID-19 financial assistance:
On April 10, Uber announced our latest updates on our financial assistance policy which provides up to 14 days of financial assistance to drivers and delivery people diagnosed with an active case of COVID-19 or those who have been told to individually quarantine because they have preexisting conditions that put them at a higher risk of suffering serious illness from COVID-19.
|Drivers and delivery people who have received financial assistance||48,892|
|Total amount of financial assistance distributed||$19 million|
On April 6th, Uber launched the Work Hub, to help drivers to find other work, whether with Uber or another company. It is now live in 5 countries.
|Drivers who have signed up for Eats||Over 200,000|
|Drivers who have signed up for Freight||Over 350|
|Drivers who have signed up for Works||Over 2,000|
|Drivers and delivery people who have accessed the Work Hub||636,000|
|% of Work Hub visitors who clicked on a Hub option||46%|
Government Relief Online Guides:
On April 21, Uber launched Government Relief online guides to help drivers and delivery people navigate applying for financial support recently enacted by governments as part of COVID-19 relief packages. Our CEO had previously advocated for independent workers to receive the same protections and benefits as employees in any relief packages passed by governments.
|Unique Uber drivers or delivery people who visited guides||395,000||1 million|
|Total page views||1.2 million||3.1 million|
|States/Countries where online guides are available||50 states||28 countries|
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