The uncertainty caused by the coronavirus is being felt across the world. But we know it’s especially concerning for anyone who relies on our platform to make a living. That’s why we are providing financial assistance to anyone who drives with Uber and is diagnosed with COVID-19 or placed in individual quarantine by a public health authority due to their risk of spreading COVID-19. This assistance is now available worldwide.
This is a moment of great challenge, but we are here to support you.
—Andrew Macdonald, Senior Vice President, Rides and Platform
This policy was in effect through April 15th, 2020. On April 16th, we updated our policy here.
Frequently Asked Questions
- Q: How much financial assistance is Uber giving to drivers?
- Q: How do drivers who believe they are eligible for this financial assistance claim it?
- Q: How long do eligible drivers have to register for this financial assistance?
- Q: How does implementation of the financial assistance policy work in different countries?
- Q: What will happen to Uber accounts for drivers when they are found to be eligible for financial assistance?
- Q: What will Uber do for drivers if a city shuts down Uber’s service?
Our priority remains helping keep the communities in which we operate safe and healthy. As a reminder, you can find resources and regular updates on our response to coronavirus on our website.