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Facilitating Access to Vaccines in Doha

August 15, 2021 / Qatar
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List of vaccine centers:

How to claim your trip

Once you receive a voucher by Uber via SMS or email, just tap the link and follow the steps below to accept and redeem the voucher.

Using Vouchers

Tap on the voucher link sent to you to claim the voucher. It will be saved to your Uber account for use when it’s redeemable.

1. Click on the voucher link sent by Uber

2. Add voucher to your account

3. The voucher will appear in your wallet

4. Voucher will be applied when requesting a trip

How to book a ride for someone

  1. Open the Uber app and tap ‘where to’ to \add the drop-off location
  2. Select your name at the top, tap ‘choose who’s riding’ and select the person you want to book the trip for
  3. Confirm the pickup and drop-off location
  4. Tap ‘continue’ and confirm the ride

Tips for safe riding

We are especially thankful to drivers whose efforts are essential to keeping millions of riders moving during this challenging time. We ask that you please keep your and your driver’s wellbeing in mind by: 

  • Wearing face coverings or masks at all times, as legally required 
  • Washing your hands (or using hand sanitiser) before entering the vehicle
  • Giving your driver space by sitting in the back seat
  • Covering your mouth or nose if you cough or sneeze (please take any used tissues with you)

Drivers have been given the same reminders to ensure trips with Uber are as safe as possible. 

FAQ

After I’ve claimed my voucher, how can I view it in the app?

You can see it in the Uber wallet and on the trip confirmation screen.

I can’t see the voucher in the Uber wallet. Did I successfully claim it?

If you’ve successfully claimed the voucher, it should show up in the Uber wallet and in the fare breakdown. If you don’t see it three, then restart the app. If you continue to experience issues, please contact our support team.

I’ve claimed my voucher but it’s still not showing up at checkout. How can I use it?

After claiming the voucher, restart the Uber app to redeem it. We also recommend that you have the latest app installed.

Will my voucher still apply if I change my trip destination after requesting the trip?

If the trip still meets the voucher parameters, the voucher will apply. If not, the voucher will be removed.

Posted by Hana Hashem

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