Read before you ride: Pro Tips For Warsaw Riders from your local Uber Team
December 1, 2014 / Warsaw
Polski | English
We’re just a few hours away from the biggest celebration of the year! From champagne toasts to midnight fireworks at the ‘Narodowy’ Stadium and the clubs closing, we’re here to ensure you have a safe and reliable ride all night long.
Follow these tips to ride into the New Year like a pro:
PRO TIP #5: RIDER ETIQUETTE
Don’t be that guy/gal. Respect your Uber.
Here’s a couple tips so you can be the classiest rider around:
- Have more than 4 passengers? Request a second uberPOP
- Riding Uber means there’s no need to tip! When you get to your destination, you can simply hop out and be on your way.
- Rate your driver based on your driver’s performance and quality of service. Drivers do not control the fare. If you have a question, reply to your receipt and we’ll be happy to review your fare!
What’s not allowed in the car:
- Drinking
- Smoking
- Illegal substances (duh – it’s the law!)
PRO TIP #4: YOUR PERFECT PICKUP
After a bottle of bubbly, the night may get blurry.
Keep your ride crystal clear by following these steps:
- Manually enter your address so your driver knows where to meet you. Tap the address at the top of the screen to enter your location.
- Check the license plate and name of your driver at the bottom of the screen. Use this information to confirm the correct vehicle before you get in.
- Having trouble connecting? Call your driver by tapping the “up arrow” button at the bottom of your screen and select “Contact Driver”.
PRO TIP #3: FARE SPLITTING = FAIR SPLITTING
Splitting the cost of bottle service can get complicated. Sharing the ride home isn’t!
How to split your fare once you’ve requested a ride:
- Tap the “up arrow” next to your driver’s info and select “Split Fare”.
- Select the friends you’re riding with and tap “Send”.
- Your Uber-savvy friends will receive a message and taken directly to the app to confirm.
- Your friends without Uber will be asked to download the app, sign up, and confirm their share of the ride.
PRO TIP #2: UNDERSTANDING SURGE PRICING
Our goal is to be the most reliable ride on the road and sometimes we see such high demand that the number of available cars gets tight. During this time, surge pricing will automatically go into effect to encourage more drivers to get out on the road. As demand goes down and more cars free up, the rates will go back to normal.
Follow these tips to get around New Year’s Eve during times of peak demand:
- Know when Uber demand is highest. Follow this chart to see our predictions of of when Uber demand may be greatest.
- No surprises when you estimate your fare. Surprises aren’t for everyone. That’s why we’ll always notify you in BIG, BOLD print if surge pricing is in effect and ask you to manually type in the higher multiple before you can request a ride. Enter your drop off location and tap “Fare Quote” to get an estimate of the cost of your ride.
PRO TIP #1: UBER IS DESIGNED WITH SAFETY IN MIND
We are committed to the safety of everyone using Uber. Our technology is designed to bring accountability and transparency to every ride so you can always feel safe taking an Uber.
Follow these tips to ensure a 5-Star Uber experience:
- Confirm you’re getting in the right Uber. Double check the license plate number matches the car’s plate and photo matches the driver. Confirm your driver’s name and tell him or her your name.
- Need to contact your driver? Tap the “up arrow” next to the driver info and select “Contact Driver” to call or text your driver.
- Share your journey in real time. Use the “Share My ETA” feature to send your friends or family a map of your route and expected time of arrival.
- Provide feedback. Our feedback loop asks riders to rate every trip. We use that information to evaluate our driver partners.
- Detailed receipts. Every Uber receipt includes your driver’s name, photo and route information from pickup to drop off. Your receipt is your detailed guide to your trip. Additional questions? Just reply to your receipt and a member of our support team will follow up shortly!
Get dressed up, sip champagne, enjoy a midnight kiss, and leave the rest to us.
Happy New Year!
Krzysiek – Marketing Manager + Uber Warsaw Team
Posted by Krzysiek
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