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Business Planning Manager

Community Operations in San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role



The Business Planning Manager owns the budget, works with operational owners to improve our financial position, forecasts our results and guides smart data-driven decisions for the Community Operations organization, which is responsible for providing premier customer support to all Uber customers and partners (e.g., riders, drivers, eaters, restaurants).


Based in San Francisco, but working with teams around the world, this role will facilitate and support our financial planning, forecasting, reporting and analysis efforts. Leveraging financial, operational and problem-solving experience from the past, this person will help the Community Operations team grow more efficiently and inform future investment decisions.


You should have excellent financial, analytical, and stakeholder management skills, excellent prioritization and organizational habits, and the ability to clearly communicate and present information to seek buy-in.

What You’ll Do
  • Planning and forecasting — work closely with functional leaders in Community Operations, Finance, and other stakeholders to manage financial planning, budget, and headcount
  • Own budget and cost reviews — analyze variances between actuals, forecast, and plan - use insights to iterate on forecasts and push for operational improvements
  • Financial analysis and modeling — pull and complement large data sets, create models from scratch, improve existing ones, break complex models down into components 
  • Special projects — Lead special analyses and run projects to help guide Community Operations including retail footprint optimization, strategic partnerships, and cost management best practices

What You'll Need

  • Minimum 4 years of finance, operational FP&A or related experience
  • Demonstrated ability to be an effective leader, producing high-quality work and creating meaningful relationships
  • Critical thinking — while this is a finance role, the ability to understand strategic business drivers will be essential
  • Excellent Excel skills — Best practices are second-nature, your models are efficient, scalable and intuitive - you can handle complexity but strive for simplicity
  • Exceptional communication and people skills — numbers are key, but a business is built with people
  • Team player — this is a highly collaborative and supportive function
  • Balance attention to detail with swift follow through — we need to do things quickly, and we need to do them well

Bonus Points if 

  • MBA
  • Consulting or investment banking experience
  • Experience with startup / high-growth operations
  • Customer service experience
  • SQL proficiency
  • Accounting qualifications 
About the Team


US & Canada Community Operations is part of the Global Community Operations organization which provides premier customer support to all Uber customers and partners (e.g., riders, drivers, eaters, restaurants). 


The Strategy & Planning team is a core part of the US & Canada Community Operations organization, providing critical business insights to drive the strategic vision of the organization. The team consists of four functions: Strategy, Strategic Project Implementation, Strategic Analytics, and Planning.

See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.