Products

Introducing Upfront Fares for Auto in Faisalabad

December 20, 2018 / Pakistan

Isn’t it convenient to know what you will pay for your trip before requesting the trip? Now, with upfront pricing, you can see how much your ride costs before you request it. No surprises or complicated math—just sit back and enjoy your ride.

Here’s how you can check the fare of your trip before it starts:

  1. Open your app
  2. Press “Where to?” and enter your destination address
  3. Verify your pickup location
  4. Scroll down the screen to see a list of vehicle options available
  5. Tap the one you want an estimate for, and a fare estimate will pop up

What to watch out for:

Fare change due to incorrect pick up or drop off location.

Upfront fares are calculated basis your exact pickup and drop off locations. Your final fare will vary from the fares you see upfront in case your pick up or drop off location is different from what you entered before requesting your Uber.

Fare change due to longer route and changed destination

When you know exactly where you’re headed, it helps us get you there efficiently. If you get dropped off away from the destination entered in the app or change your destination mid-way or ask your driver to take a longer route, your fare may change. For a cash trip, tender cash as per the final fare reflected on the driver’s app.

Fare change due to multiple pickups

When calculating upfront fare, we only take into account your own pickup and the drop off location. If you pick up friends or family and deviate from the predicted route, it is likely that the final fare will change.

Outstanding Arrears (Cash trips only)

If you have outstanding arrears from your previously cancelled trip, you will be charged that fee in addition to the upfront price for the current trip. To avoid confusion, always pay what you see on your driver partner’s app.

Frequently Answered Questions

If you have multiple stops or have to change your destination mid-trip, don’t worry! When this happens, the final fare to be charged will differ from the upfront fare quoted at the start of the trip. We recommend to add all your destinations before ordering a car.

How does the Uber app determine the upfront price?

Upfront fares are calculated using the expected time and distance of the trip and local traffic, as well as how many riders and nearby drivers are using the app at that moment.

What if I change my destination, have multiple destinations or make extra stops?

If you have multiple stops or have to change your destination mid-trip, don’t worry! When this happens, the final fare to be charged will differ from the upfront fare quoted at the start of the trip. We recommend to add all your destinations before ordering a car.

Why wasn’t my upfront fare honoured?

Your upfront fare may differ from the amount that is actually charged for the following reasons: change of destination or pickup location, changes in route.

Can my trip cost change if I don’t change my destination?

Yes, if your route changes considerably.

I have added a promo code, will it be displayed in the upfront fare?

Yes. If you have a valid promo code, it will be automatically applied after a trip, and your upfront price will include the discount.

Still have question? Contact us at help.uber.com or using the help section of your app.