Helping riders who use wheelchairs or scooters
Knowing how to store wheelchairs and scooters helps people with limited mobility feel welcome and independent in your car.
What you can do
Ask before handling wheelchairs
Start by asking the rider how you can help. Follow their directions and be careful handling their wheelchair or scooter.
Folding a wheelchair
You can usually collapse the chair by pulling up from the middle of the seat and removing the foot rests. Learn more in the video.
Storing a wheelchair
Depending on the type of wheelchair, you may be able to fold or disassemble it. Lifting the chair by the frame may make it easier to fold. See more in the video.
Storing a scooter
Small scooters can often be disassembled for storage. Lifting by the base can help you transfer it to and from your vehicle. Learn more in the video.
- Avoid assuming what a rider can and cannot do
- Ask how you can help
- Avoid touching a rider's wheelchair or scooter before asking
- Handle wheelchairs and scooters with care
All tips provided by Open Doors Organisation. Uber is working to make transportation more accessible to everyone. See how at accessibility.uber.com.