Stories

The Driven women of Uber

March 21, 2018 / New Zealand

Meet Emma

Country Manager, Uber Eats New Zealand

“For me, being a driven woman is about never giving up on pressing for progress.”

I began my career as a commercial lawyer, and never could have imagined that I would find myself tinkering with HTML to write our delivery-partner emails and SQL to access databases. I’ve really enjoyed both building my technical skill set since I started in an operations role at Uber three years ago, and now managing a team.

I’m currently the Country Manager for Uber Eats in New Zealand, where I help connect hungry Kiwis with hundreds of amazing restaurants. I’d describe my role as a mix of people management and business strategy.

I started working for Uber rides in my hometown of Wellington, before making the move to Auckland, where I helped launch Uber Eats in New Zealand in 2017. We have city teams on the ground that help us learn about the local market, so we can support our restaurants and continue to improve our local delivery strategy, for instance, thinking about how best to deal with Wellington’s hills, or Auckland’s surprise rain!

The thing I’m most proud of is the impact we’ve had on Kiwis – giving more people a safe and affordable way to get around their cities, get great food at the end of a long day, and opening up new earnings opportunities for our delivery-partners, driver-partners and restaurant partners. It’s exciting building products that I really love as a consumer myself.

Leading a business that works closely with the food industry is definitely a dream, given that food is a personal passion of mine. In my spare time, I cook and explore restaurants, with my personal mantra being “Life is too short to eat bad food!”

I’m proud of being part of building a culture where we’ve continued to bring on board people from diverse backgrounds as our organisation grows. I went from being the only female operations manager in Australia and New Zealand to being a part of a team that today has many incredible females across the operations side of our business and in key leadership positions.

For me, being a driven woman is about never giving up on pressing for progress. Advocating for equality will continue to be a personal passion of mine throughout my career, and whatever role I’m in, I hope I can continue to make a difference to my teams and to everyone whose path I cross, whether it’s something big, like changing the way an organisation thinks about gender equality, to the small things, like getting people to hold the elevator door open for anyone, regardless of their gender. It sounds silly, but benevolent sexism really matters too.