Account Security&Risk representative, English speaking, Krakow
Community Operations in Krakow, Poland
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
We are looking for a fraud and compliance investigator with an analytical mindset, who likes to dig into details and is ready to go the extra mile in order to prevent fraudulent activities and mitigate financial losses.
What you'll do
Conduct manual case by case investigations in order to surface illegitimate and non compliant transactions as well as high risk activities (90% of workload)
Work with high-impact and brand safety related issues in a responsible way by tailoring your approach to different scenarios
Summarize findings from your investigations into trends and meaningful, timely actionable items and recommendations
Gather knowledge about all kinds of fraud happening during Uber rides & eats orders and the methods the company is using to tackle them. Share findings with teams and relevant invested parties
Work cross functionally within the Krakow office, with regional coordinators in EMEA
What you'll need
Experience in analytical and/or data-driven fraud/compliance investigation
Extreme attention to detail and willingness to dig into the rabbit hole to understand the situation when standard methods and procedures do not produce results
SQL knowledge is a plus, but not required
Advanced written and spoken English
Very good written communication skills
What we offer:
Base compensation + performance bonus
Private medical plan (covered by the company)
Uber credits (monthly allowance to spend on food delivery and rides)
Catered lunches and onsite snacks and drinks
Additional training and courses (clear career path)
Team building activities, company events
Relocation package (if you need to relocate to Poland for this role)
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.