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Communicate with riders using our in-app chat

August 23, 2017 / Malaysia

Say goodbye to call and SMS charges!

Our in-app chat function allows you to coordinate pick-ups, free of charge! Send and receive messages to and from riders by following the steps below:

  1. Update the Uber Driver app to the latest version
  2. Open the app and go online
  3. Once you accept a trip, tap on the menu icon in the top right hand corner (for iOS) or top left hand corner (for Android) of your screen
  4. Tap on the ‘Contact’ button
  5. Send your rider a message