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Ride with confidence

The Uber experience was built with safety in mind. Through incident prevention tools and technology that keeps you connected, we’re dedicated to helping you move safely and focus on what matters most.

Designing a safer ride

Driver screenings

All potential Uber driver-partners must complete a review process that includes a review of photo ID and other relevant documentation to determine eligibility prior to being authorized to take trips through the app.

Features to help keep you safe

On every trip, you can tap a button for safety tools and get help whenever you need it.

An inclusive community

Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.

Peace of mind for where you're going

Safety features are designed into the app. So you get home after a night out. So you can tell your loved ones where you are. And so there’s help if something unexpected happens.

24/7 incident support

Our customer support team is specially trained to respond to urgent safety issues.

Share My Trip

Share your trip status with your friends and family so they can follow your route and know when you arrive safely at your destination.

2-way ratings

Your feedback matters. Low-rated trips are logged, and users may be removed.

GPS tracking

All Uber rides are tracked by GPS from start to finish so there’s a record of your trip if something happens.

Insurance on every trip

Uber partners with leading companies to help protect you if anything happens.

Check your ride, every time you ride

Matching the car model and license plate with the information in your app makes for a safer ride. Be certain that you get into the right car by following these steps:

Step 1

Before you hop into a car, check the app for your driver’s information.

Step 2

Match the driver, car model, and license plate number with the information in the app.

Step 3

Have your driver confirm your name before they go.

Strengthening our community

Our Community Guidelines were established to keep Uber enjoyable and inclusive for everyone. Any person who doesn’t follow the guidelines can be removed from the platform.

Safer journeys for everyone

Our commitment to safety goes beyond the app. We partner with leading organizations to help make roads safer and our cities stronger.

Listening to a Safety Advisory Board

Uber develops new processes and features with the help of leading experts from the fields of safety and security, women’s safety, civil rights, and road safety.

Partnering with public safety officials

Uber has an investigative team of former law enforcement professionals who offer immediate assistance to public safety officials in active cases.

Supporting disaster-relief efforts

Our team works with government officials and organizations like the Red Cross to support relief efforts on the ground.

More about safety

Driver safety

Drive when and where you want with confidence.

Our commitment to your safety

You deserve to be able to move and earn safely.

Certain requirements and features vary by country, region, and city.