At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The fleet quality engineer will demonstrate leadership in developing and communicating fleet quality related activities for electric bikes, scooters and infrastructure products such as chargers. In this role, the fleet quality engineer will coordinate, direct and manage quality throughout all aspects of the fleet operations. The role utilizes experience or expertise to solve problems, develop and execute objectives for self and others, and drive short and long term product and process improvements throughout the operations. The quality engineer will lead fleet quality investigations using maintenance and failure data to improve the availability of the fleet.
What You’ll Do
Lead efforts to reduce product failures and the cost of poor quality for electric bikes and scooters in city operations
Lead engineering investigations, provide guidance and support the field technicians with troubleshooting resolution of hardware/system failures
Own and drive fleet retrofit process for product improvements
Utilize failure and maintenance data to predict component lifecycles for each product
As a key technical lead, participate in design reviews to ensure product quality, manufacturability, reliability, etc. are implemented and executed
Establish standard work and performance metrics to drive operational excellence for field operations
Perform maintenance and compliance audits to ensure the product is maintained safety and compliantly
Coach internal and external stakeholders on fundamental quality tools: (Root Cause Analysis, CAPA, 8D, DMAIC, PPAP, DoE, FMECA/ FMEA, Fault Tree, SPC, Lean and Six Sigma)
What You’ll Need
4+ years in the quality/reliability engineering in automotive or aerospace industries with exposure to entire product lifecycle
Strong problem solver with Six Sigma black belt Master black belt certification
Experience in quality engineering, auditing, and development of a quality management system, including FMEA / FMECA, PPAP, Lean, Six Sigma, RCCA, SPC, reliability analysis and SQL coding
Bachelor’s degree in engineering, masters degree preferred
About the Team
JUMP is building the future of urban mobility: shared electric bikes that are the quickest, most enjoyable, and most empowering way to get around a city. Cheaper than most public transit and faster than cars in traffic, JUMP e-bikes radically improve local transportation. Founded in 2010, JUMP pioneered dockless bike share and has deployed more than 15,000 bikes in 6 countries. Our goal is to transform cities, making them more sustainable, equitable, and livable through electric mobility. Recently acquired by Uber, our next step is to scale what we’ve done 100x - and launch electric bike sharing systems in every major city, globally. To make this vision a reality we need to grow our team. We place tremendous value on our company’s roots and culture: a mix of ingenuity, controlled chaos, hard work, and sense of purpose. This is a great opportunity to join a small but rapidly growing team that is shaping the future of transportation.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.