Your in-person support is arriving now!
From now until 30th July 2019, you can get in-person support at the 3 new Uber Support Zones located in the following outlets in Nairobi;
- Ground floor Thika Road mall (TRM) – besides the escalator on your left as you head towards Carrefour Supermarket
- Ground floor Capital Centre Mall – Outside Naivas mall in front of the Safaricom shop
- Tuskys Buruburu entrance
The support zones are open Monday – Sunday from 9am – 5pm.
Our Uber agents will be more than happy to assist you with issues you may have or just walk you through the Uber app and its features to ensure that you are a pro-Uber Rider.
Even more exciting, expect different celebrity visits and you also stand a chance of winning unique Uber giveaways!
Unable to make it in person? You can still get all the help you need through our in-app support, by sending us a message on our social media pages or by simply calling our toll free rider support number 0800-724-787.
Looking forward to hanging out with you at The Uber Support Zone.