City Operations, Operations & Launch in Barcelona, Spain
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
At Uber Eats, City teams are the heart and soul of the company. These are the teams that take our global product and localize it to their market to make it successful. In this context, the Uber Eats Territory Ops Manager role is a rare opportunity to build and shape the future of Uber Eats in the East of Spain.
What you’ll need
At least 4 years experience in operations management, management consulting, investment banking, strategy work in a large business, growing a startup or similar experience
Willingness to own a market and grow the Uber Eats business there. Weekly travel in Spain might be required
Ability to take initiative and easily adapt to constantly-changing work environment
Willingness to be proactive and in contact with our courier and restaurant partners. Hands-on and eagerness to implement operational schemes in your own city
A creative mindset and enjoy putting in place initiatives to solve practical issues
Data-driven decision making mentality and sound business judgment through analytical thinking
Fluency in Spanish is required
As a City Operations Manager, you will be in charge of shaping and leading your city(ies) to success, delivering an amazing service to our users while building a financially sustainable business
Strategy: Own your market by defining business priorities, set bold timelines to reach those goals and take operations decisions
Lead a team: we have a team on the ground that will help you reaching your objectives. That's why we look forward to hiring optimistic leaders: developing these teams while shaping the organisation is key to our long term success
Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency
Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service in town
Product Improvement: Actively search for new features which could improve our courier and restaurant partners' experience on Uber Eats
Work closely with the Spain Operations Team to implement new processes and products in your city
Travel a few days per week in your own city(ies) in Spain to run your market, meet your biggest partners and manage your team
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.