City Operations, Operations & Launch in Washington, District of Columbia
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
This Head of Territory is ultimately responsible for the operations of our Rides business within the Gulf Coast states. If you love setting a vision, managing cross-functional stakeholders, pushing projects forward to deliver measurable and strategically meaningful results, and solving problems from both 30,000 feet as well as deep in the details, this is the role for you.
In this role, you’ll collaborate closely with the Head of South to align around the overall strategy and innovate to extend the Uber presence in a relevant and thoughtful way. You’ll be responsible for operational excellence and maintaining and continuously improving ‘Uber’ quality throughout the Riders’ and Drivers’ experiences and championing the needs of your market. You’ll work on balancing supply and demand across your markets.
This is a role for a strong, analytical operator. This role requires excellent collaboration across different functional and specialised teams, and will be a key part of the Rides leadership team. We need leaders who are visionaries and can build, coach and inspire high performing teams to reach their potential. We believe in building globally and living locally - so understanding your territory and championing its needs is key.
What You’ll Do
Set Vision: Build and deliver on the overall strategy for the Territory, while working closely with business leaders across the company to develop and refine functional tactics
Thought Leadership: Work with leadership to set strategic priorities and push the thinking to continue innovating
Program/Project Management: Be the glue that brings teams together to ensure a seamless experience for Riders and Drivers. Be a hustling multi-tasker, driving cross-functional groups to decisions on strategically important questions.
People Leadership: Lead a team of incredibly smart, passionate and diverse people - championing our culture and employee brand
Process improvement: Identify operational and structural weaknesses and help improve existing or develop new processes to keep us as efficient as possible
Scale: Analyze business operations and ensure we are operating at the highest possible scale while also leveraging our in-market resources
Build Relationships: Interface with other functional areas (Finance, Product, Marketing, Public Affairs, Legal, Engineering, People Operations, etc.) to ensure we are bringing all available tools to bear on our toughest problems.
Lead by example: Be incredibly truth-seeking with data, set a high bar for the team to think boldly and creatively and then to funnel that energy into concrete processes and execution plans, move fast, be biased toward action.
What You’ll Need
10+ years of operations / investment banking / consulting / business intelligence / strategy or related experience; some entrepreneurial experience is preferred.
Demonstrated experience driving business outcomes; strong influencing and negotiation skills
Strategic planning and decision-making. You break down broad problems to create prioritized forward-thinking action plans. You have a data-driven decision mentality and a strong analytical mindset.
Explorer - the ability to self-serve, investigate and get the data we require will make you much more effective in this role. Self-starter attitude is a must!
Experience building and managing high performing teams
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.