City Operations, Operations & Launch in Berlin, Germany
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the role
Reporting to the head of Driver Growth Germany the Operations Manager Driver Growth Strategic accounts role will become responsible for building strong and long-lasting working relationships with our top fleet partners across Germany through long term planning, handling objections, asking the right questions and understanding their pain points while resolving them. In addition you will build and maintain healthy cross-functional relationships within the organisation for smoother alignment and future opportunities.
What you will do
Key Account Management: Shape the KAM strategy for Germany. Assess, clarify and validate partnership needs on a regular basis.
Work with cross-functional stakeholders to develops solutions that best address partner needs while simultaneously meeting performance objectives.
Own a top account portfolio and leverage data-backed insights to successfully optimize the businesses of our partners.
Data Analysis & Insights: With in-depth data analysis of the businesses, drive and develop develops account specific growth strategies and approaches
What you will need
Excitement about Uber’s mission
2 years plus experience in Key Account Management, Business development or B2B Customer service
Fluent German and English
Proven and successful track record in establishing strong client relationships at a senior level
Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly.
Ambitious, self-driven and highly motivated individual and leader who can work well in a startup environment
Autonomous, problem solver, understands how to manage the net inflow and key KPI,s for the business, scrappy, data driven.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.