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Associate Program Manager - Central Operations - Uber Freight

City Operations, Operations & Launch in Chicago, IL

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.


About the Role


As a part of the Uber Freight Operations team, you will work on defining and improving our operational workflow across our Sales and Account Management organization.  You will work cross functionally with teams across Uber Freight, solving some of our largest operational problems, building processes, and providing analytical insights to the team.  You should have strong project management skills, excellent time-management and organizational habits, and the ability to analyze and clearly communicate information to cross functional stakeholders.

What You’ll Do

  • Problem solve. We’re faced with new and interesting problems that need solved every single day. Identify and implement short-term solutions in a timely manner, while helping define the long-term solution.
  • Identify operational weaknesses and help improve or innovate new processes to keep our teams as efficient as possible
  • Project Management.  You’ll have projects that span across all teams within Uber Freight and will have the opportunity to own these projects from end to end
  • Analytics. Utilize data to understand our operational performance and areas for improvement.  Know how to use the data and turn that into action
  • Work closely across our team to measure the impact and efficiency of new products and business processes
  • Be a hustling multi-tasker. You’ll be the go to person for many key operational initiatives

What you'll need:

  • Minimum 2 years experience in a data driven/consulting role; some high-growth operations or startup experience is preferred.
  • Balance of attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
  • Explorer at heart - the ability to self-serve, investigate and problem solve.  You’re a self-starter, and a growth mindset attitude is a must!
  • Comfortable with ambiguity; the ability to structure ideas into actionable plans.
  • Clear communicator. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key take aways, and disseminate actionable insights.
  • Strong Excel / data management skills. SQL Proficiency preferred.
  • Bachelor's Degree strongly preferred
  • An excitement for reinventing one of the largest industries in the world and helping to build an incredibly impactful marketplace from the ground up.

See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.