Community Operations, Global Community Operations in Hyderabad, India
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role :
At Uber, the Business Analysts will have to help drive analysis behind decisions related to operations, process and optimisations. They will have to create, maintain, and communicate detailed reporting models to assist regional, and global operations. The role largely requires to develop analytical frameworks to support the company in new markets and products. They need to be a big-picture thinker and strategic partner. They also need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination and ability to work with your team to make a big impact.
WHAT YOU WILL DO
Drive analysis on projects and important strategic decisions improving the experience for our driver partners and riders
Coordinate with other members of the Community Operations team to measure the impact and efficiency of new products and business processes
Build, maintain, and automate detailed models for city-level, regional, and global reporting
Develop analytical frameworks to support the company in new markets and products
Identify operational weaknesses and help improve or innovate new processes to keep support teams as efficient as possible
WHAT YOU WILL NEED
0-2 years of work experience in Analytics/ Business Intelligence/ Statistical analysis or related experience is mandatory
Exceptional Analytical, problem solving, Excel and data management skills; SQL Proficiency.
Strong communication and organization skills, with the ability to synthesize a lot of information quickly, highlight the key take aways, and disseminate actionable insights
Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
Ability to self-serve, investigate, get the required data and expertise in data visualization/presentation
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.