City Operations, Operations & Launch in Brussels, Belgium
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the role
At Uber Eats, City teams are the heart and soul of the company. These are the teams that take our global product and localize it to their market to make it successful. In this context, the Uber Eats City Manager role is a rare opportunity to build and shape the future of UberEats everywhere in Belgium.
What You'll Do
As a City Manager, you will be in charge of shaping and leading your city(ies) to success, delivering an amazing service to our users while building a financially sustainable business
Strategy: Own your market by defining business priorities, set bold timelines to reach those goals and take financial decisions
Lead a local team: we have local teams on the ground that will help you managing your business. That’s why we look forward to hiring optimistic leaders: developing these teams while shaping the organisation is key to our long term success.
Develop & Optimize Processes: Uber is a company that moves fast and does things at large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency.
Local Courier and Restaurant Partners Relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the UberEATS system to provide the most reliable food delivery service in town.
Product Improvement: Actively search for new features which could improve our courier and restaurant partners’ experience on UberEats.
Work closely with the France Operations Team to implement new processes and products in your city
Travel a few days per week in your own city(ies) in Belgium to run your market, meet your biggest partners and manage your team.
What You’ll Need
At least 2 years experience in operations management, management consulting, investment banking, strategy work in a large business, growing a startup or similar experience
Willingness to own a market and grow the UberEats business there. Weekly travel in Belgium might be required.
Ability to take initiative and easily adapt to constantly-changing work environment
Willingness to be proactive and in contact with our courier and restaurant partners. Hands-on and eagerness to implement operational schemes in your own city
A creative mindset and enjoy putting in place initiatives to solve practical issues
Data-driven decision making mentality and sound business judgment through analytical thinking
Fluency in Flemish or Dutch is required, French is an advantage
About the team:
Uber Eats launched in March 2016 in France, in 2017 in Belgium, and is now the most downloaded Food Delivery App with more than 3M downloads. We are now available in 240 cities globally and 10 cities in Belgium, delivering from over 600 restaurants and growing quickly!
Uber Eats delivers the best of your city right when you want it. Our curated menus feature dishes from the local spots you love and the ones you’ve always wanted to try. It’s the same cashless payment as an Uber ride. You just have to tap the app and get your food delivered right to your doorstep and enjoy!
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.