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#NowYouKnow: Ride smarter with Uber this 2018

February 3, 2018 / Pune

Hey Mumbaikars, you’ve probably been riding with Uber for a long time now. Thank you for making us an integral part of your day-to-day life. This 2018, we resolve to enhance your experience with us. And it starts with our app. As a first step, we want to take you through all features on our app in detail. As you start using these, you’ll start enjoying your Uber experience even more – safety and convenience all at the tap of a button.

Let’s start with the very basics of booking a ride. Read on to know more.

Request a ride

  • Booking a ride starts with ‘Where to’– your destination.
  • Scroll through the product selector panel through simple left and right swipes & pick the product best suited to your needs
  • In case you want to change your pickup point from default: current point, do it by clicking on the pick-up flag on the map. You can then just move the map to drop the pin exactly at the point where you wish to be picked
  • Done. Your Uber will find a ride closest to you and you are good to go!

Schedule a ride

  • Tap the icon next to the ‘Where to’ search bar
  • Set your pickup window: date & time
  • Choose your pickup and destination points
  • Choose the product of your choice
  • Hit ‘Schedule’
  • Confirm the details of the trip and press ‘Done’
  • You can edit the details of the trip by going to ‘Upcoming’ on the ‘Your trips’ section.

Choose amongst various products

  • Once you have entered your destination in the ‘Where to’ search bar, choose your preferred product from the panel below
  • You can swipe left to navigate from ‘Popular’ to ‘More’
  • To know more about any product, you can just click on the product icon

Apply a promo

  • Go to the main menu of the app
  • Click on ‘Payment’
  • On the ‘Promotions’ section, click on ‘Add Promo/Gift Code’
  • Type the code (it is not case-sensitive)
  • Your promo would automatically apply when you take a relevant trip
  • To check, click on ‘Promotions’

Raise an in-app ticket 

  • For any issue on your trip, you can easily raise an in-app ticket
  • Go to ‘Your Trips’ on the main menu
  • Click on the concerned trip from the history
  • Choose the type of issue you are facing under ‘Help’
  • You will get a resolution shortly after

Add payment method 

  • On Uber, you can choose to pay with any payment mode.
  • Go to ‘Payment’ on the main menu
  • Add ‘Payment method’
  • Choose Cash, Credit or Debit card or a mobile wallet such as Paytm
  • It’s easy to switch your payment method from the main menu or even when while you are requesting your ride

Scroll through the in-app feed

  • The Uber app also comes with a feed that is designed just for you.
  • Scroll up to find all the exclusive content keeping you updated about the latest happenings

Give the gift of Uber to friends & family 

  • It’s easy to spread the Uber love with your address book
  • On the main menu, go to ‘Free Rides’
  • Connect contacts & choose your invitees
  • Just send the message & earn free rides along with your invitees