Meet the team: Japan Delivery and Mobility

Japan is our fastest-growing market in the world, and it’s only the beginning as we rapidly expand our Mobility and Delivery services. Below, meet the team behind our expansion across the country.

Yukiko Muto
President, Japan Delivery

Why did you join Uber?

“My career aspiration is to maximize the happy cycle. I strongly believe that Uber is delivering happiness to employees, platform users, and earners.”

Shiro Yamanaka 
General Manager, Japan Mobility

Why did you join Uber?
“I like transportation and mobility in general. I also had a positive impression about how Uber changed the lives of many, both users and earners.”

What excites you about the work you do?
“We are working to transform and reinvigorate the industry together with transportation providers.” 

How would you describe Uber’s culture?
“Our culture is open and nimble with very little politics.”

What is it like to work at Uber in Japan?
“Working at Uber Japan is challenging, but unique and rewarding. If you want to change something that is difficult to change, join us.” 

Masanori Tokumoto
HR Business Partner, Japan

What is it like to work at Uber in Japan?
“Uber Japan is an amazingly diverse and inclusive team of talented colleagues from around the world. The cross-border collaboration I experience on a daily basis with colleagues from our international teams energizes me, and I am extremely motivated by our mission to improve people’s way of life.”

Tetsu Kikuchi 
Account Executive, Japan Delivery

Why did you join Uber?
“I joined Uber because of the opportunity to transform the Japanese food industry and create more choices for consumers.”

What excites you about the work you do?
“I am always excited about hearing why  restaurants join Uber Eats and seeing how we can help them meet their business goals.” 

How would you describe Uber’s culture?
“Our office and teams are focused on achieving goals, but not in a rigid format. We support many different working styles and methods, and teams are very inclusive and caring.”

What is it like to work at Uber in Japan?
“Supporting customers in Japan can be demanding and challenging at times, as standards are very high. However, many customers are seeking help in ordering online, and I find it very satisfying to be able to assist and ultimately succeed in both Uber Japan’s and our customers’ goals.”

Genny Yang
Head of Growth, Japan Delivery

Why did you join Uber?
“I have always been looking to work for a company full of startup spirit, bold in reengineering how we live and behave. Uber has been a fantastic place, offering a lot of potential to grow, which makes it an extra exciting opportunity for me.”

What excites you about the work you do?
“The unique business challenge in Japan excites me every day.  No day is dull!”

How would you describe Uber’s culture?
“Our culture is dynamic, inclusive, collaborative, and champions a growth mindset.”

What is it like to work at Uber in Japan?
“At Uber Japan, I work with extremely smart colleagues to tackle some of the most interesting business opportunities of our time. Our team works hard, but knows how to maintain work-life balance. It is a true multi-national environment where I am learning all the time.”