Request when you’re ready

September 11, 2017 / Jaipur

Our driver-partners make every effort to arrive at your pickup location on time. As a rider, it’s good practice to only request a ride when you’re near the pickup location and ready to meet the driver.

As an effort towards making sure that our driver-partners get their due for the amount of time they spend on our platform, riders will be charged a nominal wait-time fee when the pick-up exceeds 5 minutes. 

How it works:

  • Your driver-partner arrives at the pickup location – once there, a push notification is sent to you communicating his / her arrival
  • The driver-partner will wait for up to 5 minutes after arriving at the location 
  • If the ride doesn’t start within 5 minutes, wait-time charges will kick in
  • Wait-time charges are not applicable on MOTO
  • These wait-time charges are applicable only for rides in cities mentioned below

Wait-time charges (taxes as applicable on top)

City Product Wait Time Charge
Jaipur uberGO Rs 1.5/min
Jaipur uberX Rs 1/min
Jaipur uberAIRPORT Rs 1/min
Jodhpur uberGO Rs 2/min
Jodhpur uberX  Rs 1/min
Udaipur uberGO Rs 2/min
Udaipur  uberX Rs 1/min 
Ajmer uberGO Rs 2/min

Pick your destination, request and you’re all set to go!