Rules and regulations
Ben Gurion regulations for Uber partners
Per Airport Authority regulations, drivers must adhere to the terms below. Failure to do so may result in heavy fines. Uber will not assist with fines incurred during a pickup at Ben Gurion Airport.
All Uber Taxi pickups must occur at the gate 23 on the 2nd floor. Note that the Airport Authority may charges a 5ILS exit fee from all taxi drivers leaving the airport with riders. This fee must be paid by the driver upon pickup.
Pickups at Ben Gurion International Airport
How pickup requests work
It's easy to receive trip requests from riders leaving Ben Gurion Airport. Just make sure you’re online and available on the Uber Partner app.
When riders request a ride at Ben Gurion Airport, the Uber platform connects them to an available driver awaiting near the terminal. Note that all pickups must occur at the gate 23 on the 2nd floor.
Rides to Ben Gurion International Airport
How drop-off requests work
Uber is a smart option for travelers heading to the airport. Simply drop off riders at their requested terminal (Terminal 1 or Terminal 3) on the Departures Level.
Awaiting a ride request at Ben Gurion Airport
Waiting for ride requests should be done in the parking lot shown in the app.