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Juanda International (SUB) Airport

Instructions for drivers

Riders at SUB can request Uber when leaving the airport. Learn how to receive these trip requests and cash in on the action.

Pickups at SUB

How pickup requests work

It's easy to receive trip requests from riders leaving the airport. Riders will pick one of the pick-up points making it easier for you to find them. These trips work the same as other trip requests.

To make a pick up at SUB, make sure you contact your riders to get their exact location.

Rides to SUB

How drop-off requests work

Uber is a smart option for travelers heading to their airport. At SUB, simply drop-off riders at their requested terminal on the departures level.

It's important to keep the Uber Drive App on until you exit airport property.

Uber staging lot at SUB

Uber partners may wait for ride requests at the designated staging lot only. You will not receive an airport request outside of this lot (colored red). You enter the staging lots once youve exited the highway.

Keep in mind that:

  • Parking lots are now the least safest place to do pick-ups. We have also informed riders to meet Uber partners at public restaurants and shops
  • Look neat. As a Uber entrepreneur, dress up as BOSS - clean, light-colored shirts, trousers, and formal shoes
  • Any cancellation will be to your own disadvantage, thus contact your passenger by phone and SMS to find your passenger
  • The maximum parking fee charged to the rider is for 1 hour

Designated pickup area at SUB

Uber users at SUB who requests rides will be instructed to meet you at these designated pick up areas:

  • Terminal 1A kedatangan
  • Terminal 1A keberangkatan
  • Terminal 1B kedatangan
  • Terminal 1B keberangkatan
  • Terminal 2 Kedatangan
  • Terminal 2 ATM Center

For more information, read more about Juanda International Airport.

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