UberENGAGE: the Independent Review Board
We want UberENGAGE to be fair and open for all. That is why we have created the independent review board. The review board will make sure UberENGAGE is run to serve partner-drivers as best as possible.
What does the review board do?
Fair and open
The review board is the final step in the Advisory Group application process. Members of the review board will assess our application process to ensure it is fair and as transparent as possible.
The review board will meet four times during the pilot. During these meetings, the review board will look at how well UberENGAGE is working, by measuring partner sentiment and satisfaction with the programme, and also looking at Uber’s ability to turnaround the feedback from the partner driver community.
The review board will be tasked with looking at the future of the programme, exploring how we can improve our application and feedback processes, as well as utilise the programme to improve the voice of partner drivers even further.
Who's on the review board?
Director of Demos
Polly Mackenzie is Director of Demos, a leading cross-party think tank and a regular media commentator and writer. After working as a policy adviser to Nick Clegg in opposition, she served as Director of Policy for the Deputy Prime Minister from 2010-2015, working closely with Conservative coalition partners.
Polly started her career as a business journalist specialising in the property industry. Before joining Demos, she founded and ran a campaigning mental health charity, Money and Mental Health, chaired by Martin Lewis of Money Saving Expert. She has three children and lives in South East London.
General Manager, Virgin Trains
Born and bred in Birmingham, Natasha has spent virtually her whole working life within the Virgin Group. She began as a flight attendant with Virgin Atlantic working out of Heathrow and Gatwick, before switching to the railway where she has enjoyed a number of roles, prior to becoming General Manager for Virgin Trains flagship route from London to the West Midlands, responsible for its 1000 plus team and 12 million customers.
A strong advocate of customer service, mum of two Natasha is passionate about investing in people to provide them with opportunities to fulfil their full potential. Away from the day job, in addition to family life, she can often be seen in her running shoes burning off the calories to allow her to take full advantage of her other great passion in life, food!
Chris is the Chief Executive of IPSE, an organisation representing over 68,000 independent workers, IPSE is the largest association of independent professionals in the EU, representing independent workers from every sector of the economy. IPSE has a special membership offer for qualifying Uber Partner Drivers and Chris has a keen interest in their views and opinions as well as a desire to help them whenever they face problems in running their business.
Before joining IPSE, Chris was an independent consultant for more than 25 years. His father was a private hire driver in the 1990s, so he really does understand the upsides - and the downsides – of the trade.
Partner Driver South Coast
George completed his Bachelor Degree in Textile Sciences and Engineering, in 2006, before leaving Romania for the UK. In November 2015, George became one of the first Partner Drivers in the South Coast, and has been one of the founding members of UberENGAGE.
Partner Driver Merseyside
Liz has over 30 years experience in the private hire industry, whilst also running her own small business on the side. Following the launch of Uber in Merseyside, Liz decided to close her small business to drive with Uber full time. Liz has been one of the leading voices in developing UberENGAGE in the Merseyside region.
Engagement Lead UKI
Adam has worked in engagement and community relations for over 15 years. Adam began his career working in Westminster, then worked for a public affairs consultancy, and in 2008 he joined an elite Premier League Football Club as Head of Community Relations.
Adam joined Uber in late 2017 and leads the UK and Ireland’s Engagement Team, aims to build strong relationships with Partner Drivers across the UK, listening to their feedback and placing the Partner voice at the heart of the business.
UberENGAGE Project Lead, Uber
Alex began his career working for the Shadow Secretary of State for Transport, where he developed national transportation campaigns aimed at engaging young people through consultation. After a four year stint at Apple Inc., he joined a social enterprise, where he ran campaigns for the likes of the United Nations, NHS and World Health Organisation before joining Uber in July 2017, to develop and manage UberENGAGE.
Public Policy Manager, Uber
Ben began his career at technology consultancy Accenture, before becoming a political adviser in Westminster, and going on to run the public affairs for a fintech group. He joined Uber in early 2016 and is on the founding team at sharing economy app OLIO. His role at Uber looks at Future of Work issues and he helped set up the partner roundtable programme to give drivers a platform for direct feedback.