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London Stansted (STN) Airport

Instructions for partner-drivers

Riders at STN can request rides with Uber when leaving the airport. Learn how to receive these trip confirmations and cash in on the action.

Rules and regulations

STN regulations for Uber partner-drivers

Per STN regulations, partner-drivers must adhere to the terms below or risk being fined by STN. If you're fined at the airport, Uber will not pay for fines on your behalf.

  • All rider dropoffs must occur at the Express Set-Down
  • All pick-ups must take place on row G after you've safely parked your car at the Short Stay Car Park Orange
  • You may be asked to show your app, please do so in a timely manner

Rides to STN

How drop-offs work

Uber is a smart option for travelers heading to their airport. At STN, simply drop-off riders at Express Set-Down for £3.50. It's important to keep the app on until you exit airport property.

Pickups at STN

How pickups work

It's easy to receive trip confirmations from riders leaving the airport. However, these trips work a little differently than others. To receive a trip confirmation at STN, you need to enter one of two waiting areas nearby.

Here’s how it works:

  • Drive into the dedicated waiting area located at the Birchanger service station or Mid-stay parking. Note, waiting up to 1 hour in the Mid-stay parking is free, but there are charges for staying over 1 hour. Click here to find out the charges per hour in the Mid-stay parking.
  • You’ll be placed in the queue for the next pickup—pickups work on a first-come, first-served basis
  • Once you receive a trip confirmation, drive to the Short Stay Car Park Orange and meet your rider at row G – there's a £5.50 fee for parking. Don't worry, this charge is added to the fare automatically, so the rider is charged and you are paid this amount back in full.
  • If the airport is crowded, consider contacting your rider to ensure you can quickly meet each other

Please note that trips starting at London Stansted on uberX and uberXL follow the specific airport rates. For more information about the rates at the airport you can get a fare estimate

Where to wait at STN

Uber partner-drivers may wait for rides at the designated waiting areas only. You will not receive an airport trip confirmation outside of these areas (and may be issued a fine).

After entering the waiting area please keep in mind that:

  • The waiting area "first come, first served"; upon entering you will be placed in the queue for the next trip
  • If you leave the waiting area or turn off your app, you will be placed at the back of the queue
  • Waiting at terminals or elsewhere on airport property is prohibited and may result in a fine

Waiting areas are located at:

  1. Mid-stay parking: Takeley, Stansted CM24 1PZ

  2. Birchanger Green service station: Dunmow Rd, Bishop's Stortford CM23 5QZ

Designated pickup area at STN

Park your car at the Short Stay Car Park Orange and meet your rider at row G. We recommend contacting your rider to ensure you meet up quickly–they've been instructed to reach out to you as well.

For more information, read more about Stansted Airport.

When is it busy?

Plan to be there at the busiest times by checking out the online arrivals board. Generally London Stansted is busiest during these hours:

Monday-Friday: 8pm—2am

Sunday: 7pm—3am

If the queue for pickups is long, we recommend driving in a busy area instead of waiting.

Airport surcharges

Fees at STN

Short Stay Car Park

Stansted charges a £5.50 surcharge for parking at the Short Stay Car Park - Orange Zone. The £5.50 charge allows you to stay 30 minutes in the car park and to meet the rider at row G. The surcharge will be reimbursed to you in full as a pick-up surcharge on top of the rider fare.

Express Set-Down

Stansted charges £3.50 to enter Express Set-Down and allows 10 minutes to drop off the rider. The £3.50 charge gives you 10 minutes to drop-off the rider safely and will be reimbursed to you in full as a drop-off surcharge on top of the rider fare.

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