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Head of Communications, Uber Eats

Communications in San Francisco, CA

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

 

The most successful technology companies are brilliant storytellers, who can effectively engage with business, technical and consumer audiences alike, helping them understand the magic behind and the benefits of the products they use.

 

We are looking for a strong communications professional to lead our Eats communications strategy, focused on building and maintaining strong relationships with journalists and opinion influencers; finding new ways to tell our story, and working with the product and operations teams to develop both technical and consumer campaigns that highlight the magic behind every Eats delivery.

What You’ll Do

 

  • Shape and lead Eats’ communications strategy, including proactive campaigns, a global media training program and tailored tech, consumer and business pitches to effectively share our story with these respective audiences
  • Be a trusted thought partner to Eats executives
  • Partner with international colleagues to amplify our global reach
  • Manage reactive strategy for business challenges and developments
  • Build Eats’ profile with the media and third parties, specifically with technology, business, and restaurant/food-related outlets
  • Tell our delivery story in creative, inspiring ways that resonate with journalists, consumers, and restaurant communities
  • Manage relationships with executives, internal stakeholders globally, journalists, opinion makers and third parties

 

What You’ll Need

 

  • A self starter who can shape how we tell our story to the world, requiring the ability to develop relationships, set a strategy, and execute
  • Highly adaptable and calm under pressure
  • A fact finder who loves to get into the details and deeply understand an issue from all sides
  • A superb writer who can distill complex ideas into simple, intellectually credible narratives
  • A connected communicator with a deep network of strong relationships across the media landscape that you’ll leverage to tell our story in a compelling way
  • A team player with management experience who enjoys working with others to get stuff done
  • A seasoned PR strategist with 10+ years of experience in communications, policy, and/or journalism, as well as experience working firsthand with high-level executives

 

About Uber Eats

 

At Uber, we’re focusing on providing reliable transportation to everyone, everywhere. We set out in 2010 to solve a simple problem: how do you get a ride at the touch of a button? At the time, the idea was unthinkable. Today, we take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

We’ve successfully leveraged our ridesharing platform to break into the food delivery space with Uber Eats. Eats has become one of Uber’s fastest growing and most successful businesses, even rivaling its rides business. In under three years, Eats has grown to serve more than 293 cities in 35 countries around the world. and is one of the fast food delivery services in the world.

 

Eats is also expanding Uber’s footprint to customers beyond the rideshare space. Roughly 40% of Eats customers are new to the Uber app. By the end of year, Eats will be available in 70% of the U.S.


See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.